Courtesy Clerk/Grocery Bagger

Kroger•Hoschton, GA

20d

About The Position

Create an outstanding customer experience through exceptional service and help establish and maintain a safe, clean environment that encourages customers to return. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role includes bagging groceries, assisting customers with merchandise and loading bags, maintaining store and parking-lot cleanliness, returning carts and merchandise, and supporting store safety and customer service. The position may require direct interaction with minors, individuals with special needs, and older adults. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applications are continuously accepted for roles like this one. The team regularly reviews submissions and will contact applicants if a position becomes available that aligns with their qualifications and organizational priorities.

Requirements

Customer service skills.
Effective communication skills.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
Assist with removing customers’ merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning and inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills; collect and pick up trash inside the store and in the parking lot; and clean areas inside and outside the store.
Handle and assemble seasonal merchandise.
Learn the store layout, locate products, and conduct price checks for cashiers.
Reinforce safety programs by following safety procedures and notifying store management of unsafe conditions, accidents, or issues.
Follow food safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Welcome customers and answer questions about products sold in the department and throughout the store.
Follow applicable local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, act honestly and with integrity regarding customer and business information, and follow directions or seek assistance to resolve issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.