Courtesy Clerk/Grocery Bagger
About The Position
The Courtesy Clerk/Grocery Bagger helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Duties include bagging groceries, assisting customers with their purchases and carts, maintaining store and parking lot cleanliness, returning merchandise to shelves, and helping customers locate products and learn about specials. The position also supports store safety, food safety, equipment maintenance, and customer service needs throughout the store. Applicants should have customer service and effective communication skills. Retail experience is preferred but is not necessary. The role requires working cooperatively in a fast-paced and sometimes stressful environment, handling conflict reasonably and cooperatively, following directions, and acting with honesty and integrity. The essential functions must be performed with or without reasonable accommodation. Applications are continuously accepted; submissions are reviewed regularly, and applicants may be contacted when a suitable position becomes available.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to act honestly and with integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag groceries at checkout, striving for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
- Assist customers with removing merchandise from the bottom of their carts and offer to load bags into their cars.
- Perform basic shelf conditioning and inform customers about grocery specials.
- Return merchandise to store shelves.
- Gather carts and return them to designated areas.
- Clean spills; collect and pick up trash inside the store and in the parking lot; and clean store areas inside and outside.
- Handle and assemble seasonal merchandise.
- Learn the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Follow food safety regulations and guidelines.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
- Follow applicable local, state, and federal laws and company guidelines.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Follow directions and seek assistance as needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, people with special needs, and older adults.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
