Courtesy Clerk/Grocery Bagger
About The Position
The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The associate bags groceries, assists customers with their merchandise and bags, maintains store and parking lot cleanliness, returns merchandise and carts, and supports safe store operations. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag groceries at checkout, aiming to bag at least five items while preventing damage.
- Follow best practices for bagging items in reusable, plastic, and paper bags.
- Assist with removing customers’ merchandise from the bottom of the bascart for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills and collect and pick up trash inside the store and in the parking lot.
- Clean all areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Understand the store layout, locate products, and conduct price checks for cashiers.
- Comply with safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Follow food safety regulations and guidelines.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Help customers feel welcome, important, and appreciated by answering questions about products in the department and throughout the store.
- Follow local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably, nonconfrontationally, and cooperatively.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance as necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
