Court Supervisor I

Fulton Clerk of Superior & Magistrate Courts•Atlanta, GA

3d•Onsite

About The Position

The Office of the Fulton County Clerk of Superior and Magistrate Courts serves the citizens of Fulton County by maintaining and providing access to court and public records and by supporting court operations across Superior and Magistrate Courts. The office plays a critical role in the administration of justice and public trust, supporting judges, justice partners, attorneys, and the public through accurate recordkeeping, responsive service, and operational excellence. Guided by the values of People. Purpose. Passion, the Clerk’s Office is committed to professionalism, integrity, accountability, innovation, and continuous improvement in service delivery.

Requirements

Associate degree in business or public administration, criminal justice, law, political science/international relations, or other liberal arts degree in a related area.
Two (2) years of experience in customer service, data entry, records management, administration, court/legal, law.
Two (2) years as a lead or supervisor in the areas of customer service, data entry, records management, administrative, or court/legal related experience.
Affirmation as a sworn Deputy Clerk of the Court.
Knowledge of Principles and practices of business and/or public administration.
Knowledge of Laws, rules, and regulations governing maintenance of records and documents.
Knowledge of Principles and practices of records management, including system design, administration, and operations.
Knowledge of Techniques used to conduct legal research and/or statistical analysis and to locate records and documents.
Knowledge of Digital records/image management technology and terminology.
Knowledge of Correct grammar, spelling, and punctuation.
Knowledge of General office practices, procedures, equipment, and technology.
Skill in organizing and prioritizing work.
Skill in using proper punctuation, spelling, and grammar.
Skill in conducting research, performing statistical and other analysis, and making recommendations.
Skill in delivering high-quality, customer-focused service.
Skill in resolving problems and making decisions.
Skill in interpreting and enforcing rules, regulations, policies, and procedures.
Skill in conducting legal research and locating file records.
Skill in maintaining security of records and file documents.
Skill in creating and managing records management systems.
Skill in verifying and correcting filing data and records.
Skill in implementing, interpreting, and explaining records procedures.
Skill in using spreadsheet, database, word processing, presentation, financial/accounting, and other software to gather, organize, analyze, and present information.
Skill in understanding, using, and explaining Court-specific computer applications to manage court processes, gather and analyze statistics, and create reports.
Skill in building sustainable working relationships with other County personnel, officials, and the public.
Skill in communicating effectively with coworkers, supervisor, and the public.
Skill in generating enthusiasm and support for program objectives.

Responsibilities

Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating performance, interpreting and enforcing policies and procedures, resolving conflicts, and administering disciplinary action as required.
Recommends procedural changes and assists with the design and implementation of new policies.
Prepares memorandum and letters in communication with other employees, management, and general public.
Resolves issues and complaints referred by subordinate staff.
Facilitates process improvement teams.
Explains court policies and procedures for implementing and enforcing laws and codes in nontechnical terms.
Approves expenditures for assigned court unit, orders or oversees the procurement of unit supplies, and assists in developing a budget for an assigned court division.
Audits accounting and unit work processes and prepares reports on unit activities and related court issues.
Works to continuously improve the effectiveness and efficiency of court practices, processes, and procedures.
Advises the public, County officials, and attorneys of court and/or departmental guidelines.
Implements changes in departmental operations due to changes in the law or court policy.
Performs other duties as required.