Court Sports Concierge

Quail West Foundation • Naples, FL

10d • Onsite

About The Position

Join our team as a Court Sports Concierge, providing exceptional member service while supporting tennis and pickleball programs and Court Sports operations. About Quail West: Quail West is one of Southwest Florida’s premier private clubs—where exceptional service, genuine hospitality, and a commitment to excellence define our culture. With an engaged membership, award-winning amenities, and a collaborative team environment, we take pride in creating a workplace that feels as rewarding as it is professional. To learn more about Quail West, CLICK HERE.

Requirements

• High school diploma
• Prior experience in front desk operations, reception, or guest services within a hospitality or club setting
• Proficiency with point-of-sale (POS) systems and software preferred
• Strong customer service and communication skills
• Excellent organizational and time management skills

Nice To Haves

• Tennis and/or pickleball knowledge preferred, but not required

Responsibilities

• Provide friendly and professional service to members and guests.
• Assist with court reservations, lessons, and player check-ins.
• Process Pro Shop transactions and member charges.
• Assist with merchandise and maintain an organized Court Sports Shop.
• Support member communications and daily Court Sports operations.
• Assist with tennis and pickleball activities, events, and setup as needed.

Benefits

• Employee Referral Bonus
• Discounts on retail items at the Golf Shop
• Special parties & celebrations
• Uniforms
• Paid time off (PTO)
• 401k with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Playing and practice privilege

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED