Court Sports Concierge

Quail West Foundation Inc • Naples, FL

10d • Onsite

About The Position

Join our team as a Court Sports Concierge, providing exceptional member service while supporting tennis and pickleball programs and Court Sports operations. Quail West is one of Southwest Florida’s premier private clubs—where exceptional service, genuine hospitality, and a commitment to excellence define our culture. With an engaged membership, award-winning amenities, and a collaborative team environment, we take pride in creating a workplace that feels as rewarding as it is professional.

Requirements

• High school diploma
• Prior experience in front desk operations, reception, or guest services within a hospitality or club setting
• Proficiency with point-of-sale (POS) systems and software preferred
• Strong customer service and communication skills
• Excellent organizational and time management skills

Nice To Haves

• Tennis and/or pickleball knowledge preferred, but not required

Responsibilities

• Provide friendly and professional service to members and guests.
• Assist with court reservations, lessons, and player check-ins.
• Process Pro Shop transactions and member charges.
• Assist with merchandise and maintain an organized Court Sports Shop.
• Support member communications and daily Court Sports operations.
• Assist with tennis and pickleball activities, events, and setup as needed.

Benefits

• Employee Referral Bonus
• Discounts on retail items at the Golf Shop
• Special parties & celebrations
• Uniforms
• Paid time off (PTO)
• 401k with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Playing and practice privilege

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED