Court Services Supervisor 4

New Jersey Courts•Paterson, NJ

3d•Hybrid

About The Position

The New Jersey Judiciary is seeking a detail-oriented individual with strong organizational awareness, planning, and evaluating, customer service, and leadership skills to join the Office of Probation Services, Juvenile Intensive Supervision Program (JISP) in the Northern Regional Office (Paterson). Under the general direction of the Regional Manager (Court Executive 2B). The selected individual must be able to handle a variety of technical and client support functions in a fast-paced office and field environment. ISP/JISP is a statewide program. Management reserves the right to reassign employees based on operational needs. The selected candidate should have knowledge of offender supervision strategies. This position is required to work an alternate work week schedule which will include weekends and nights. The Intensive Supervision Program operates 7 days a week, 24 hours a day. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Requirements

Graduation from an accredited college or university with a bachelor's degree and five years of professional experience, two years of which shall have included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.
US citizenship is not required.
Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Newly hired employees must agree to a thorough background check that will include fingerprinting.
All persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.

Nice To Haves

Knowledge of offender supervision strategies.

Responsibilities

Assign, monitor, evaluate, review, lead, and oversee the work in both the office and in the field for activities and staff resources.
Represent JISP on various internal and external committee groups.
Oversee a team consisting of professional, paraprofessional, and support staff employees with the responsibility for assigning work.
Implement and ensure sustainability of JISP policy and procedure and hold staff accountable for same.
Provide customer service to clients and direct and coordinate work between units or teams.
Communicate human resources policies, rules, or regulations to team members; schedule team members work hours or vacation time; conduct formal work performance evaluations with staff; evaluate unit or team performance and mediate staff conflicts.
Review and correct the work of staff for accuracy and completeness; enforce court orders and monitor financial collections.
Provide superior customer service within and outside the Judiciary in addition to any other assignments as they are presented.
Other duties as assigned.
Note: Selected candidate may be required to work evenings, Saturdays, Sundays and/or holidays.
Regular and predictable physical presence at the worksite is an essential function of this position.