Court Services Supervisor 2 - CIVIL

New Jersey Courts•Newark, NJ

2d•Hybrid

About The Position

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies. When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work. The Essex Vicinage is seeking a candidate who possesses strong communication, interpersonal and computer skills, as well as the ability to efficiently manage projects. Under the general direction of the Court Executive 2b (Civil Division Manager) and Court Executive 1b (Assistant Civil Division Manager), the Essex Vicinage is seeking a creative individual with exceptionally clear communication, organizational and effective leadership skills, who has an inspirational vision for the Civil Division. The selected individual will be responsible for supervising the day-to-day operations of a case management team comprised of professional, paraprofessional and support staff, in person and remote; regulating workflow in accordance with operating schedules; ensuring that team members function in accordance with human resource policies, relevant laws, regulations, rules, directives, policies and procedures; advising management on personnel issues and addressing work performance deficiencies accordingly including investigating disciplinary matters; compiling statistical data on workload volume and efficient court/unit operations, directing and coordinating work between units or teams; monitoring backlog; implementing leadership strategies to accomplish organization/unit goals; interacting daily with judges and their chamber staff; answering questions posed by the public, customers, subordinates, supervisors and managers; be responsible for coordinating work hours or vacation time; overseeing special projects; mediating staff conflicts; reviewing written reports for accuracy and completeness; demonstrating a commitment to diversity, inclusion and staff engagement in the workplace. Experience in automated systems to include ACMS, eCourts and the use of virtual platforms (i.e. Zoom and Microsoft Teams) is helpful. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Requirements

Graduation from an accredited college or university with a bachelor's degree and three years of paraprofessional and/or professional experience, one year of which shall have included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits.
An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.
A master’s degree from an accredited college or university may be substituted for one year of general experience as indicated above
A law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above.
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service.
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.
Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Newly hired employees must agree to a thorough background check that will include fingerprinting.
In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.
All applicants must complete the work experience and education sections and attach any required documents.
Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable.
Use a separate section to describe each position.
Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience.
Only applicants that follow the application instructions and submit completed applications will be considered.

Nice To Haves

Experience in automated systems to include ACMS, eCourts and the use of virtual platforms (i.e. Zoom and Microsoft Teams) is helpful.

Responsibilities

Supervising the day-to-day operations of a case management team comprised of professional, paraprofessional and support staff, in person and remote
Regulating workflow in accordance with operating schedules
Ensuring that team members function in accordance with human resource policies, relevant laws, regulations, rules, directives, policies and procedures
Advising management on personnel issues and addressing work performance deficiencies accordingly including investigating disciplinary matters
Compiling statistical data on workload volume and efficient court/unit operations
Directing and coordinating work between units or teams
Monitoring backlog
Implementing leadership strategies to accomplish organization/unit goals
Interacting daily with judges and their chamber staff
Answering questions posed by the public, customers, subordinates, supervisors and managers
Coordinating work hours or vacation time
Overseeing special projects
Mediating staff conflicts
Reviewing written reports for accuracy and completeness
Demonstrating a commitment to diversity, inclusion and staff engagement in the workplace