Court Services Supervisor 2 (Family)

New Jersey Courts•New Brunswick, NJ

2d•Hybrid

About The Position

The Middlesex Vicinage is seeking a highly motivated self-starter with clear communication, organizational, and leadership skills to serve as a Court Services Supervisor 2 in the Family Division. Under the general direction of the Court Executive 2b (Family Division Manager) and Court Executive 1b (Assistant Family Division), this position performs support functions related to court proceedings and court-administered programs, supports court business operations, and serves as a contact representative for clients, customers, and users of New Jersey Courts services. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to two days of remote work outside Judiciary buildings. Participation requires high-speed home internet and installation of a multifactor authentication app on a phone or tablet. Regular and predictable physical presence at the worksite is an essential function. If applicable, the selected candidate may be required to work evenings, Saturdays, Sundays, and/or holidays. The position is unclassified. The Judiciary has the non-reviewable right to remove employees in this position; removed employees may return to a previously held career service title, or the Judiciary will make good-faith reasonable efforts to place them elsewhere if they had no prior career service title. A New Jersey driver's license is required only if operating a vehicle is necessary to perform essential duties. U.S. citizenship is not required, but the selected candidate must be authorized to work in the United States. Newly hired employees must undergo a background check that includes fingerprinting. Newly hired Judiciary employees must establish and maintain principal residence in New Jersey within one year, subject to possible exemptions. The salary range is $74,551.38–$129,437.61 for Schedule A and $74,551.38–$122,965.72 for Schedule B. Newly hired individuals normally start at the minimum of the range. Current Judiciary employees receive a 5% base-salary increase upon promotion or advancement, not to exceed the range maximum, or the minimum of the band/level, whichever is greater. Schedule A applies to Judiciary employees hired before August 29, 2015; Schedule B applies to newly hired individuals and employees hired on or after that date.

Requirements

Bachelor’s degree from an accredited college or university and three years of professional experience, including one year in case management, enforcement of court orders, and/or supervision, monitoring, and intervention of offenders.
Applicants without the required education may substitute additional paraprofessional and/or professional experience year for year, with one year of experience equivalent to 30 semester-hour credits.
An associate degree from an accredited college or university and two additional years of paraprofessional and/or professional experience may be substituted for a bachelor’s degree.
A master’s degree from an accredited college or university may substitute for one year of general experience.
A law degree from an American Bar Association-approved law school may substitute for two years of general experience.
Degrees conferred outside the United States must be evaluated by a recognized evaluation service.
Selected candidate must be authorized to work in the United States.
Newly hired employees must agree to a background check that includes fingerprinting.
Newly hired Judiciary employees must establish and maintain principal residence in New Jersey within one year, unless an exemption is granted.
A valid New Jersey driver’s license is required only if operating a vehicle is necessary to perform essential duties.
Regular and predictable physical presence at the worksite is essential.
Applicants must complete the application process and provide detailed work experience and education information, with required documents.

Nice To Haves

Experience with automated systems including FACTS, NJKIDS, and eTRO.
Experience using virtual platforms such as Zoom and Microsoft Teams.
Ability to interact with community leaders, agencies, stakeholders, and organizations.
Clear communication, organizational, and effective leadership skills.

Responsibilities

Advise management on personnel issues.
Address work performance deficiencies.
Investigate disciplinary matters.
Mediate staff conflicts.
Compile statistical data on workload volume and efficient court or unit operations.
Direct and coordinate work between units or teams.
Monitor backlog.
Implement leadership strategies to accomplish organization or unit goals.
Interact with judges and chambers staff.
Answer questions from the public, clients, customers, subordinates, supervisors, and managers.
Oversee special projects.
Review written reports for accuracy and completeness.
Make recommendations on critical work problems presented in the organization or unit.
Provide direction for achieving organization, unit, or project goals to ensure time and quality standards are met.
Perform other related duties as assigned.
Perform support functions related to court proceedings and court-administered programs, support court business operations, and serve as a contact representative for service users.