Court Services Manager - City

City of Oklahoma City • Oklahoma City, OK

8d • $38 - $58 • Hybrid

About The Position

This position is located in the Court Case Support Division of the Municipal Court with the City of Oklahoma City and reports to the Assistant Court Administrator. The Court Services Manager is responsible for supervising clerical and administrative staff who process and maintain legal records and support judges during court proceedings. This role also implements departmental programs and policies, coordinates operational activities, and plans and manages major projects. The Court Services Manager coordinates the work of Municipal Court Clerks, both inside and outside the courtroom. This position is responsible for the judicial schedule, scheduling over 200 court sessions per month, overseeing courtroom procedures, managing the jury program, implementing policies, procedures, judicial orders, the security and integrity of court records, etc. The Court Services Manager oversees the following work sections: Court Services, Records Management and Information Services, consisting of over 20 positions. The Court Services Division is the "heartbeat" of Municipal Court because its function is critical to the court process and adjudication of cases. The position interacts with attorneys, other City departments, law enforcement agency staff, and the public.

Requirements

• Possession of a bachelor’s degree or higher in Criminal Justice, Sociology, Social Work, Social Sciences, or a related field, substituting one (1) year of qualifying supervisory or project management experience for each year of education required.
• Minimum of two (2) years' experience supervising and leading staff.
• Minimum of two (2) years' experience in project management.
• Knowledge of criminal court proceedings.
• Knowledge of jury selection and jury management.
• Knowledge of legal terminology.
• Skill in applying administrative and managerial principles and practices.
• Skill in procedures necessary to implement decisions of the court and to facilitate the work of the court.
• Skill in the organization, operations, procedures and services of a court of record.
• Skill in coordinating and supervising the activities of professional, technical, and clerical staff.
• Skill in verbal and written communication.
• Ability to assess project needs, calculate quantities, and prepare cost estimates related to divisional operations.
• Ability to establish and maintain effective working relationships.
• Ability to plan, design, implement, and evaluate current systems and system improvements.
• Ability to travel.
• Ability and willingness to assume responsibility for work performed.
• Ability and willingness to maintain confidentiality.

Nice To Haves

• Minimum of a bachelor's degree in Criminal Justice, Public Administration, Social Services or related field and/or five (5) years' experience as a Court Clerk.
• Three (3) years of experience managing and leading people, including supervising in a union environment.
• Experience processing legal and judicial documents and assisting judges during court proceedings.
• Experience in criminal court proceedings and criminal court Oklahoma Open Records Act.
• Proficiency using Microsoft Office products.

Responsibilities

• Supervising and directing the work of assigned staff.
• Managing staff schedules to ensure adequate coverage of workload demands, court sessions, and judicial calendars.
• Ensuring the accuracy, completeness, and integrity of case records.
• Conducting staff meetings to review assignments, workflows, and operational issues.
• Developing and implementing divisional policies and procedures.
• Developing training materials for newly hired court clerks.
• Coordinating and delivering training for new employees in the preparation of legal forms and documents and courtroom procedures
• Communicating with court officials in other jurisdictions regarding enforcement of court orders and the exchange of case information.
• Managing and maintaining an active jury program.
• Assisting in preparing and monitoring departmental/divisional budgets, goals, and objectives.
• Developing specifications for equipment, materials, supplies, and contracted services.
• Monitoring operational expenditures to ensure compliance with budget limits.
• Implementing established productivity and process improvement measures.
• Reviewing program performance for timeliness, procedural compliance, and budget adherence.
• Preparing complex technical reports for submission to the department director, City officials, and state and federal agencies.
• Communicating with attorneys, law enforcement agencies, and other stakeholders to exchange information related to court cases and procedures.
• Performing other duties as assigned.

Benefits

• Competitive pay
• An average of $22,000 annually contributed toward your benefits and retirement
• A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager