Equity and Access Program Court Program Specialist

Administrative Office of the Courts•Olympia, WA

12d•Hybrid

About The Position

Support meaningful access to justice in Washington’s Courts by joining the Equity and Access Program at the Administrative Office of the Courts. Our team works to ensure courts can better serve self-represented litigants and communities that have been historically marginalized or excluded from our justice system. If you are passionate about equity and committed to making systems work better for real people, this position may be a great fit for you. We are seeking a Court Program Specialist to engage court users and lived-experience experts, support outreach efforts, and improve resources for Washington courts. You’ll be part of a close, collaborative team within the Office of Court Innovation, working alongside policy analysts who are dedicated to improving access to justice statewide. In this role, you’ll take initiative, coordinate activities with compassion and professionalism, and help move projects forward that make a difference for court users every day. Your work will include gathering feedback from community members, assisting with education and training efforts, supporting the development of court and self-help resources, and participating in data improvement projects. You’ll also assist with managing listservs, maintaining SharePoint content, and coordinating meetings, events, and programs. This position requires learning and navigating AOC policies and processes and building strong working relationships with teams across the agency, from finance and travel to facilities and web services. We are looking for someone who is organized, communicative, detail-oriented, and comfortable managing many moving pieces. Strong writing, time management, and proficiency with virtual meeting platforms and Microsoft 365 are essential. Just as important is someone with a genuine interest in equity and a commitment to making justice accessible for everyone in our court system.

Requirements

Associate of Arts degree in business or a related field; AND Four (4) years of administrative program support experience.
Relevant experience may substitute for the required education.
Strong writing, time management, and proficiency with virtual meeting platforms and Microsoft 365 are essential.
Organized, communicative, detail-oriented, and comfortable managing many moving pieces.
Genuine interest in equity and a commitment to making justice accessible for everyone in our court system.
Reside in Washington State.
Be in the office at least two (2) days per week.
Possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
Able to provide proof of identity and eligibility to work in the United States.

Nice To Haves

Studies have shown that women, people of color, and people with disabilities are less likely to apply to jobs unless they meet every single qualification. At the Administrative Office of the Courts, we are dedicated to building a diverse and authentic workplace centered in belonging. If you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the candidate needed for this or other roles.

Responsibilities

Support the Equity and Access team in developing, managing, coordinating, and promoting resources and training related to improving access to the courts for self-represented litigants.
Support Equity and Access program goals by gathering court user/lived experience expert feedback and improving data collection and evaluation related to self-represented litigants.
Support and facilitate lived experience expert advisory efforts.
Recruit participants, host meetings, organize events, facilitate feedback conversations, connect with outside stakeholder organizations and courts.
Assist with communication and outreach to court stakeholders and the public about the work of the Equity and Access Program. This includes updating and maintaining multiple listservs and information on program webpages.
Conduct research and information gathering and prepare reports or memos.
Help develop and streamline internal business processes to allow for maximum effectiveness and efficiency of program implementation.
Coordinate submission and review of invoices and travel expense vouchers for team projects and events.
May provide monitoring and oversight of program budgets.
Assist in developing and implementing program policies, standards, guidelines, and expectations; assists in monitoring program compliance with internal AOC program policies, standards, and guidelines.
Coordinate logistics for events, meetings, and training. Specific tasks include scheduling (virtual and in-person), managing registration, securing meeting facilities, applying for continuing education credits, arranging catering and other vendors, hosting the technology for virtual and hybrid meetings, preparing meeting materials, and taking attendance and meeting minutes.
Respond to requests for information from court system stakeholders, other partners, and the public.
Work closely with Equity and Access Program Supervisor to coordinate administration of the team, including scheduling team meetings, creating and updating team documents, ordering supplies, developing and updating administrative processes.
Perform other duties as required.