Disability Access Specialist (Program Specialist 2)

CCS Spokane • Spokane, WA

6d • Onsite

About The Position

The Disability Access Specialist plays a critical role in ensuring equal access and support for students with disabilities at Spokane Community College. This position conducts Access Planning Meetings, develops individualized accommodation plans, provides technical assistance to students, staff, and faculty regarding accommodation implementation, coordinates implementation of accommodations, supports outreach and education efforts, and assists with office operations. The Specialist serves as a resource to students, faculty, and staff to facilitate an inclusive and accessible learning environment at Spokane Community College.

Requirements

• At least one year of experience working with individuals with disabilities in an educational, social services, or rehabilitation setting.
• Knowledge/experience with computers and computer software, e.g., spreadsheets, databases, word processing, web browsers, and email.
• Demonstrated ability to cultivate and maintain professional relationships with service recipients and colleagues.
• Strong interpersonal and written communication skills.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
• Demonstrated understanding of and commitment to maintaining confidentiality and professional ethics, particularly in relation to student records and disability disclosures (FERPA, HIPAA).
• Ability to problem-solve as issues and problems arise unexpectedly.
• Ability to work cooperatively with other college departments and individuals in order to ensure proper coordination of services between departments.
• Ability to adapt to changes in scheduling and service needs.
• Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

Nice To Haves

• Direct experience providing disability services in a postsecondary or community college setting.
• Experience using disability services software (e.g., AIM, ClockWork, Symplicity Accommodate, or similar).
• Experience working with assistive technologies, test proctoring, equipment management.

Responsibilities

• Review applications and documentation, assess students' barriers and eligibility for accommodations within Access Planning Meetings, and develop individualized accommodation plans.
• Support the implementation of accommodation plans by providing technical assistance and guidance to students and instructors.
• Assess concerns or barriers related to accommodation implementation.
• Address, mediate, and elevate concerns and barriers as needed.
• Maintain accurate and confidential case records in accordance with legal and institutional guidelines.
• Provide ongoing coaching and follow-up to students to support effective implementation of accommodations.
• Coordinate and facilitate the implementation of accommodations such as note-taking, exam proctoring, equipment checkout, placement, and management, assistive technology provision, and alternate format production.
• Provide training and technical support to students, faculty, and staff on the processes for accommodation implementation.
• Work closely with faculty and students to ensure timely implementation of accommodations.
• Manage and track inventory, processes, utilization, and impact related to accommodation coordination.
• Assist with departmental reporting and program evaluation efforts.
• Develop and deliver trainings, workshops, and informational sessions for students, faculty, and staff about disability awareness, accessibility best practices, and available services.
• Participate in orientation events and campus outreach efforts to promote disability services.
• Maintain knowledge of disability-related legislation including ADA, Section 504 of the Rehabilitation Act, Washington Core Services Legislation, and FERPA.
• Stay current with best practices in disability services and higher education accessibility.
• Provide back up support to front desk operations when needed, e.g., provide information and guidance to students, staff, faculty, and community members in person, over the phone, and via email, process new student applications, schedule appointments, assist with record keeping, interact with other departments, and assist with other duties associated with general office operations as needed.
• Support students who may need assistance connecting with other campus or community resources.
• Work on special projects as needed.
• Model professional decorum and mutual respect in all personal interactions.
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance Spokane Colleges’ strategic plan, and perform other duties as assigned.

Benefits

• Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board
• WA State Retirement Plan
• vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed