Court Program Specialist II (OPS)

15th Judicial Circuit Court•Main - 205 N. Dixie Hwy West Palm Beach, FL

About The Position

This temporary position is tentatively scheduled through June 30, 2027, and may be renewed. It provides data collection, case management, and program coordination support to the Fifteenth Judicial Circuit’s Problem-Solving Courts: Veterans’ Court, Adult Drug Court, Juvenile Drug Court, and Family Treatment Court. The position is split among the courts, with approximately 20 hours per week devoted to Veterans’ Court, 10 hours to Adult Drug Court, and 10 hours to Juvenile Drug Court and Family Treatment Court. The position works under the supervision of the Chief Deputy Court Administrator. For Veterans’ Court, the specialist provides case management, data management, and administrative support, including tracking referrals, conducting participant intakes, monitoring attendance, engagement, progress, and compliance, documenting case activities, attending hearings, communicating with court team members, and collecting, entering, maintaining, organizing, and analyzing participant and program data. The specialist enters data into Florida’s Drug Court Case Management System (FDCCMS) and prepares reports, spreadsheets, and summaries supporting performance measurement and outcome evaluations. For Adult Drug Court, the specialist monitors and supports case managers’ entry of participant data into FDCCMS, conducts monthly audits to identify data-collection gaps, and assists the Adult Drug Court Manager with coordination and improvement of data entry and reporting. For Juvenile Drug Court, the specialist assists the coordinator with case management, marketing and program materials, and other program support. For Family Treatment Court, the specialist assists the coordinator with case management, marketing, and related program support, including court staffing, hearing documentation, and recording meeting minutes. Management may assign additional duties that are logical to the position.

Requirements

  • Bachelor’s degree and one year of related work experience; relevant experience and/or education may substitute for the recommended minimum qualifications on a year-for-year basis.
  • Knowledge of case management principles, service coordination practices, and community-based resources.
  • Knowledge of referral processes and available social services, treatment programs, and support resources.
  • Ability to monitor participant progress and track compliance with established program requirements.
  • Ability to communicate effectively and professionally with participants, court personnel, treatment providers, service agencies, and other stakeholders.
  • Ability to establish and maintain effective working relationships with individuals from diverse backgrounds.
  • Ability to collect, enter, organize, track, and summarize participant and program data.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Proficiency in design applications, including Canva and PowerPoint.
  • Ability to maintain confidentiality and comply with applicable court policies and information-sharing requirements.
  • Ability to work independently and collaboratively as part of a multidisciplinary team.
  • Excellent written and verbal communication skills, including accurate English grammar and professional documentation practices.
  • Ability to interact with participants respectfully, professionally, and in a service-oriented manner.
  • Ability to manage multiple tasks with competing deadlines.

Nice To Haves

  • Experience preparing spreadsheets, reports, meeting minutes, case notes, and statistical summaries.
  • Experience creating marketing materials.

Responsibilities

  • Track Veterans’ Court referrals and conduct participant intakes.
  • Monitor Veterans’ Court participants’ attendance, engagement, progress, and compliance with court-ordered conditions and program requirements.
  • Document case activities, attend court hearings, and communicate relevant information to court team members.
  • Collect, enter, maintain, organize, and analyze participant and program data, including entry into Florida’s Drug Court Case Management System (FDCCMS).
  • Prepare reports, spreadsheets, and summaries to support performance measurement and outcome evaluations.
  • Monitor and support Adult Drug Court case managers’ entry of participant data into FDCCMS.
  • Conduct monthly audits to identify gaps in Adult Drug Court data collection.
  • Assist the Adult Drug Court Manager with coordination and improvement of data entry and reporting.
  • Assist the Juvenile Drug Court Coordinator with case management tasks, marketing and program material creation, and related program support.
  • Assist the Family Treatment Court Coordinator with case management tasks, marketing, and related program support.
  • Support Family Treatment Court case management, including court staffing, hearing documentation, and recording meeting minutes.
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