Court Program Specialist II (Veterans Treatment Court Case Manager) - (State OPS Funded)

Eleventh Judicial Circuit of Florida•Miami, FL

4d•Onsite

About The Position

The Court Program Specialist II performs case management for Veterans Treatment Court clients in the Eleventh Judicial Circuit. The role assists the court with case management and supervision of veteran participants, monitoring their court and treatment progress and compliance. The position gathers and tracks case information, prepares court reports, coordinates communication among involved parties, schedules case conferences, and recommends options for court consideration. It works under the supervision of the Veterans Treatment Court Coordinator, with work reviewed through case staffing, conferences, reports, and case-file reviews. Veterans Treatment Court is one of eight problem-solving courts in the circuit. Its goal is to support rehabilitation for carefully screened defendants through counseling, treatment, education, and healthcare support as alternatives to jail. Participants who successfully complete the program may graduate and be released from court supervision; outcomes for pending charges depend on the terms of each participant’s contract. This position is subject to legislative appropriations and is currently funded through June 30, 2027. Funding has been and may continue to be renewed annually.

Requirements

Bachelor’s degree in psychology, criminal justice, mental health counseling, or a closely related field; additional relevant experience may substitute year for year for the recommended education level.
Three years of related professional experience; additional relevant education may substitute year for year for the recommended experience, excluding supervisory experience.
Knowledge of organizational functions, responsibilities, and procedures.
Understanding of substance use, mental health disorders, and co-occurring conditions described in the Diagnostic and Statistical Manual of Mental Health Disorders, fifth edition, text revision (DSM-5-TR).
Knowledge of state and federal patient-confidentiality statutes.
Knowledge of 12-Step Programs and the ten key components of a treatment-based court.
Knowledge of mental-health issues, substance abuse, and community resources.
Ability to work as a team member and demonstrate communication, organizational, and interpersonal skills.
Ability to exercise independent judgment and discretion with confidential information.
Ability to integrate resources, policies, and information to determine procedures, solutions, and outcomes.
Ability to communicate ideas clearly to judges, government-agency representatives, and the public.
Ability to adapt, handle multiple tasks and changing priorities, and meet deadlines.
Ability to organize tasks, strategize, and prioritize goals while exercising independent judgment consistent with organizational policies.
Ability to maintain effective working relationships with the judiciary, project and court partners, staff, volunteers, clients, and other personnel.
Proficiency in verbal and written communication.
Ability to understand and follow court policies and procedures concerning conduct, workplace violence, safety, drug- and alcohol-free workplace, computer and telecommunications use, email and internet use, and confidentiality.
Proficiency in executive data-entry tasks and use of Microsoft Office and the web-based Florida Drug Court Case Management System (FDCCM).
Ability to work under stressful conditions and remain flexible in response to program needs.
Ability to seek learning opportunities and apply new knowledge in practice.
Must possess a valid Florida Driver’s License.
If a personal vehicle is used to maintain contact with participants outside courthouse locations, must have an approved insurance carrier.

Nice To Haves

Certified Recovery Peer Specialist (CRPS).
Certified Addiction Professional or Certified Mental Health Professional.
Certified Addiction Professional (CAP or CAAP-1 or CAAP-2).

Responsibilities

Orient participants to program requirements and phases.
Develop and update individualized case plans based on participant needs and goals.
Maintain regular in-person contact through weekly office visits and monitoring sessions.
Coordinate referrals and connect participants with services such as mental health care, trauma treatment, substance-use services, housing support, employment assistance, and other community resources.
Monitor participant progress, including treatment-plan adherence, schedules, toxicology compliance, and court requirements.
Communicate with treatment providers, community resources, attorneys, probation officers, and Veterans Treatment Court team members to coordinate case management.
Prepare timely and accurate reports for staffings and court hearings summarizing participant progress and concerns.
Consult and advocate for participant needs and barriers during staffings, treatment-planning meetings, and court proceedings.
Maintain accurate electronic case files and document case activity in program databases according to established standards.
Obtain and manage required releases of information in accordance with confidentiality laws.
Engage participant support systems in recovery and case planning.
Conduct urinalysis drug screenings.
Provide crisis-intervention and de-escalation support as needed.
Support participant transitions, including movement from residential treatment to outpatient care and preparation for completion of court supervision.
Help participants prepare for long-term success by reviewing relapse-prevention and care-continuity plans, ensuring access to community resources, and encouraging prosocial activities and supportive networks.
Participate in required training, supervision meetings, and professional development activities.
Follow the chain of command for communication and issue resolution.
Perform additional duties as assigned by the Veterans Treatment Court Coordinator.