Court Program Coordinator - Operation Drive
About The Position
The Court Program Coordinator plans, manages, coordinates, and supports the court's specialty programs, specifically assigned to the Operation Drive Program. The Operation Drive Program assists individuals in the judicial process by providing structure, information, and encouragement to obtain a full and valid driver's license. This involves guiding participants on addressing issues leading to license suspension, such as outstanding tickets, warrants, court appearances, and fees, and monitoring their progress towards regaining driving privileges. This role is critical for program success, involving the organization, development, and implementation of case and process flow. The coordinator serves as a liaison between judges, court administration, probation staff, and program participants, performing case management and maintaining a database of program-related information. Collaboration with various stakeholders, including community agencies, partners, judges, attorneys, service providers, and participants, is essential for delivering comprehensive services.
Requirements
- Bachelor's degree from an accredited college or university in criminal justice, behavioral sciences, corrections, psychology, social work, or closely related area and clerical or administrative experience.
- A combination of education and specialized experience to perform the duties of the job.
- Progressive responsible clerical or administrative experience that is in, or closely related to, the work of the position and which has demonstrated the particular knowledge, skills, and abilities to successfully perform the duties of the position.
- Successful completion of Criminal and Employment Background investigation required
- Must obtain LEIN security certification within six months of hire.
- Knowledge of English grammar, spelling, punctuation
- Knowledge of court procedures and policies, legal documents, laws, and other information pertaining to the court or court procedure
- Knowledge of computer uses and applications
- Knowledge of modern office practices and procedures and skills in the operation of standard office equipment.
- Good working knowledge of word processing and data entry computer software
- Knowledge of community resources and programs available to participants with identified needs
- Knowledge of data collection, analysis, and reporting methods
- Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person and over the telephone, occasionally when relations may be confrontational or strained
- Skills to establish rapport with individuals to gain their confidence and cooperation and to engage with others who may respond negatively to outreach efforts
- Interpersonal skills necessary to establish and maintain effective working relationships with other court and city employees as well as various organizations and the public
- Performing a variety of duties, often changing from one task to another of a different nature
- Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
- Flexibility to adjust work week hours to provide services
- Meet schedules and deadlines of the work
- Maintain the confidentiality of information and professional boundaries
- Follow oral and written instructions and communicate effectively in both mediums.
- Work under stressful working conditions and sustain a high paced work environment
- Make decisions in accordance with laws, regulations, rules, and departmental policies and procedures and exercise independent judgment
Responsibilities
- Plans, organizes, coordinates, and monitors the activities of the Court program.
- Serves as a link between each of the members of the Specialty Program Court Team, Clerk’s Office, and participants.
- Schedules and meets with participants to explain the program, set expectations, answer questions, and gather information necessary to assist the court in developing a meaningful plan to complete the program.
- Prepares reports and provides appropriate recommendations; testifies in court as required.
- Adheres to program policies and protocols, as well as to 42 C.F.R. Part 2, HIPAA, and other state and local confidentiality laws.
- Attends case review and court hearings to report participant compliance/noncompliance and recommend incentives and sanctions as required by the specific program.
- Collaborates with government and community agencies in order to meet programmatic goals, funding requirements, and provide effective programming and ancillary services.
- Contributes to the efficiency and effectiveness of the Court’s services to its program participants by participating as an active member of a team.
- Creates and maintains program participant progress tracking systems; documents participant progress and milestones.
- Collects, analyzes, and reports data and statistical information related to program operations, participant outcomes, and program effectiveness.
- Demonstrates regular and predictable attendance, including attendance at required meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
