Court Operations Specialist II-13429

Hillsborough County•Tampa, FL

1d•Onsite

About The Position

Performs various administrative and clerical duties related to consistently processing and maintaining legal court records including customer service, courtroom, and cashiering duties for several court types. The starting salary is $20.40 hourly / $42,432.00 annually. This position is fully on-site and requires regular presence in the office. The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; may also require manual dexterity, hearing, reaching, repetitive motion, speaking, talking, and visual acuity. Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position.

Requirements

Knowledge of general office policies, procedures, and practices.
Knowledge of English grammar and spelling, and arithmetic.
Knowledge of the court system, legal terminology, and organizational skills.
Ability to perform a variety of administrative duties.
Knowledge of counterfeit bill detection procedures.
Ability to interpret statutes, rules, Administrative Orders, and requirements related to several court types.
Ability to work under stressful conditions, including contact with individuals involved in emotional and traumatic situations.
Ability to work under pressure with specific timelines and mandated state and/or agency standards.
Ability to work independently in the absence of supervision.
Ability to exercise a high degree of judgment, tact, and diplomacy.
Ability to use various computer systems, software, and office equipment.
Ability to exercise excellent communication skills, both orally and written.
Ability to perform accurate computations and verifications of data.
Ability to handle restricted, sensitive, and confidential information.
Ability to support the departments/agency’s goals and visions.
Ability to tolerate exposure to testimony and evidence, such as photographs of crime scenes and victims; evidence may include syringes, drugs, weapons, blood and unpleasant odors.
Ability to work prolonged hours when required.
Ability to establish and maintain effective working relations with government officials, other employees, and the public.
Graduation from High School or a GED Certificate.
One (1) year of experience in the processing, preparing, or reviewing of any type of legal document.
One (1) year of cashiering or customer service experience.

Nice To Haves

Participates in cross training initiatives to acquire knowledge and skill sets to support efficient functioning of multiple court types.
Responsible for training co-workers.
Develop standard operating procedures to improve quality of service, productivity and efficiency.
Participates in projects when assigned by leadership.

Responsibilities

Maintains a complete and accurate record using the case management system and established division procedures, ensuring confidentiality.
Provides courteous and efficient service to customers via in-person, email, and phone, answering questions knowledgeably and patiently.
Learns and adheres to statutes, rules, Administrative Orders, and requirements.
Participates in cross-training to support efficient functioning of multiple court types.
Trains co-workers.
Enters and processes court dockets, financials, and judgments.
Administers oaths, processes orders, and performs other duties as required for adherence to court procedures for multiple court types.
Acts as cashier in multiple systems and processes payments including cash, money orders, credit cards, and checks.
Performs daily reconciliation.
Audits and performs quality control of court records.
Receives, reviews, and processes incoming documents for conformity with appropriate rules, practices, and court requirements.
Processes new cases and subsequent pleadings, reviewing for proper statutory requirements and financials.
Processes warrants, summons, subpoenas, and driver’s license suspensions according to procedure/instruction.
Performs data entry, advanced research, and redaction of court records for prolonged periods.
Develops standard operating procedures to improve quality of service, productivity, and efficiency.
Researches, collects, organizes, and evaluates information to produce a work product that provides consistent results.
Tracks and maintains records and assists in the preparation of statistical and other departmental reports.
Participates in projects when assigned by leadership.
May be required to work overtime, weekends, and holidays depending on responsibilities and staffing needs.
Performs other related duties as required.