Court Operations Intern

USDC•Fort Myers, FL

11d•Onsite

About The Position

This internship involves receiving, screening, scanning, and routing correspondence and other materials. The intern will screen and refer telephone calls and visitors, answer routine inquiries, and provide assistance while maintaining excellent customer service and confidentiality. Responsibilities include operating office computers and equipment such as printers, scanners, copy machines, and mail equipment. The role also involves receiving, screening, scanning, copying, distributing, and filing court records to support judicial, legal professional, and administrative staff. Additionally, the intern will assist with matters related to petit and grand jury, court ceremonies, automation, court administration, and other assigned duties.

Requirements

A high school diploma or equivalent.
Clerical experience.
Some college-level education.
18 years of age or older and a legal resident of the United States.
Fundamental understanding of, and the ability to use, Adobe Acrobat; Microsoft Office systems including, Word, Outlook, Excel, Teams; and other standard software and equipment required for word processing, data entry, and report generation.
Excellent communication and customer service skills and the ability to serve a wide variety of customers tactfully, courteously, and with a professional demeanor.
Proven history of successfully working well within a team.
Proven history exhibiting a strong work ethic, attention to detail and accuracy, use of good judgment, and ability to adhere to ethics and confidentiality requirements.
Applicants must be U.S. citizens or eligible to work in the United States.
The selected candidate will be subject to a background check as a condition of employment.

Nice To Haves

Progressively responsible clerical or administrative experience requiring the application of clerical procedures that demonstrates the ability to apply a body of rules, regulations, directives, or laws.
Ability to successfully accomplish multiple tasks by setting priorities, maintaining attention to detail, and performing duties efficiently and in compliance with directions provided.
Applicants with prior federal court experience may be eligible for a starting salary above the minimum.

Responsibilities

Receives, screens, scans, and routes correspondence and other materials to appropriate personnel.
Screens and refers telephone calls and visitors at the intake counter; answers routine inquiries and provides assistance, while maintaining excellent customer service skills and upholding confidentiality requirements.
Operates a variety of office computers and other equipment, including, but not limited to, printers, scanners, copy machines, and mail equipment.
Receives, screens, scans, copies, distributes, and files court records to assist judicial, legal professional, and administrative staff.
Assists, as requested, with matters related to petit and grand jury; court ceremonies; automation; court administration; and other duties, as assigned.