Court Operations Associate - Dakota County District Court - Civil/Family

Minnesota Judicial Branch•West St. Paul, MN

1d•Onsite

About The Position

The First Judicial District is seeking qualified applicants for a customer-focused and team-oriented Court Operations Associate to join the Civil/Family Division of the Dakota County Court Administration team at the Northern Service Center in West St. Paul. This Court Operations Associate position is fast paced, highly detail-orientated position with a variety of responsibilities. Primary responsibilities include advanced case processing in an electronic environment, extensive work in the courtroom and providing exceptional customer service on the phone and in person. This position will work directly with the public, juries, judges and justice partners. Duties require the application of independent judgment and the interpretation of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job. The primary work location is the Dakota County Northern Service Center in West St. Paul. Standard hours of work are Monday-Friday, 8:00 AM - 4:30 PM. Reimbursable travel to and work at other Dakota County Court facilities may be required, including the Dakota County Judicial Center in Hastings, and the Dakota County Western Service Center, Apple Valley.

Requirements

High School Diploma or Equivalent
One year of recent experience in the legal field or highly technical, customer focused, administrative, office, or clerical work
Knowledge of court procedures and policies, laws, legal terminology and legal factors pertaining to the court.
Knowledge of the organization, operation, function, and jurisdiction of the court.
Knowledge of basic arithmetic.
Knowledge of modern office practices and procedures.
Knowledge of customer service practices.
Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
Ability to maintain an accurate record filing system.
Ability to understand and follow oral and written instructions.
Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
Ability to communicate effectively, both orally and in writing.
Ability to prioritize work in a fast-paced environment.
Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.

Nice To Haves

Associate's or Bachelor's degree in Criminal Justice, Political Science, Business Administration or a related field
Experience working in the legal field or court setting
Extensive knowledge of court policies, procedures, processes, and terminology
Experience working with Minnesota Court Information System (MNCIS) and eFile and Serve (EFS) the Minnesota Judicial Branch electronic case processing system

Responsibilities

Performs the full range of court operations work within an assigned unit, which may include case processing in the areas of probate, jury, conciliation, traffic, criminal, civil, juvenile and/or family, using electronic case processing system and related applications and equipment.
Schedules and maintains court calendars; assigns cases to regularly scheduled calendars; prepares and maintains trial calendars; updates, reschedules, and reassigns cases as necessary and notifies parties and attorneys.
Provides assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically; provides forms, documents, and court procedure information; assists public in filling out various applications and forms; checks people in for court; refers new or complex questions to higher level staff.
Issues receipts for payment of court fees, fines, bail, and restitution; receives, reviews processes, and/or pays amounts due for witness fees, transcripts, psychological examiners, court appointed attorneys, and interpreters; may receipt, review, and receive non case-related court expenses; reconciles daily receipts and cash drawer.
Performs in-court updating including calling cases, taking minutes, processing documents filed and distributed in the courtroom, and recording required data regarding parties, documents, flags, comments, and events in electronic case management and other relevant systems in the courtroom.
Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
Utilizes applicable technology (i.e., operating and information systems and/or programs) and office equipment to perform and complete work assignments.