Court Operations Associate (Cashier/ACP Clerk)

State of Oregon • Prineville, OR

3d • $4,539 - $7,042 • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Requirements

• High school diploma or equivalent.
• At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Nice To Haves

• Experience handling a wide variety of administrative duties, setting workload priorities, responding and adjusting to shifting requirements, and remaining professional and efficient under pressure.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Skill in writing and reviewing documents for accuracy and completeness.
• Experience identifying and safeguarding confidential information.
• Experience handling cash or credit card transactions and generating receipts.

Responsibilities

• Accept and process documents submitted to the court.
• Review documents for accuracy and completeness.
• Enter information into the case management system.
• Calculate filing fees owed.
• Process payments for fines, fees, assessments, bail, security, and copies.
• Credit customers’ accounts, generate receipts, balance a cash drawer, and prepare bank deposits and related paperwork.
• Provide case management for civil, probate, small claims, landlord/tenant, juvenile, and dissolution cases.
• Scan documents, verify the quality of scanned images, and enter the images into the electronic record.
• Provide support to the public, litigants, attorneys, agency representatives, judges, and court staff in person, over the phone, and in writing.
• Conduct personal interviews with program applicants to obtain information about their households and finances.
• Review and verify applicant information to determine the level of needed support.
• Recommend determinations of eligibility to the court.
• Appear at contested court hearings related to eligibility for services.
• Perform data entry, maintain applicant files, and prepare statistical information, reports, and correspondence.
• Process requests for accommodations under the Americans with Disabilities Act.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Potential for a 5% annual increase.
• Eligible for Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED