Court Liaison for the Division of Tenant & Owner Resources (City HAP Program)
About The Position
The Court Liaison works in the Legal Support Unit (LSU) of the Division of Tenant and Owner Resources (DTOR), within the Office of Housing Access and Stability at the New York City Department of Housing Preservation and Development. The role supports the City Housing Assistance Program (CHAP), a City-funded rental assistance program for eligible low-income households at risk of homelessness. The Court Liaison reports directly to the LSU Coordinator and/or Deputy LSU Director. The position researches and analyzes agency records for court production, reviews subpoenas, gathers and organizes documentation, prepares case summaries, and may testify in court. It coordinates DTOR actions related to legal proceedings, records court appearances, maintains files and caseload tracking, and assists attorneys and HPD employees. The role also responds to inquiries from attorneys, owners, and tenants; reviews legal actions and documents; enters information accurately into LSU and DTOR databases; and undertakes special projects related to evictions and other legal proceedings.
Requirements
- A bachelor's degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of such experience; or equivalent education and/or experience.
- All candidates must have at least one year of experience in community work or community-centered activities related to the duties.
- Excellent communication skills.
- Strong customer service focus.
- Computer proficiency, including Word, Microsoft Office, and Excel.
- Ability to work independently and manage one's workload.
Nice To Haves
- Bilingual ability.
- Section 8 or other rental subsidy experience.
Responsibilities
- Review subpoenas and prepare responsive documentation.
- Research, collect, analyze, and organize agency records and documents for court submission or testimony.
- Prepare written summaries of case facts and court appearances.
- Appear in housing court representing the agency and complete required follow-up.
- Coordinate DTOR actions related to legal proceedings and update agency records of court proceedings.
- Maintain files and records to track court caseloads and maintain the LSU court calendar as needed.
- Analyze legal notices and documents and enter relevant information accurately into LSU and DTOR databases.
- Respond to inquiries from attorneys, owners, and tenants, including inquiries on program hotlines, and assist clients.
- Assist with review of legal actions and work with staff attorneys and HPD employees.
- Work on special projects relating to evictions and other legal proceedings.
- Attend meetings, conferences, and trainings as required.
- Work with senior management to implement and maintain best practices.
- Represent DTOR at community events and workshops.
- Manage workload independently and provide assistance to LSU leadership as needed.
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What This Job Offers
Job Type
Full-time
