Court Facilitator

State of Oregon • Dallas, TX

24d • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Requirements

• High school diploma or equivalent.
• At least three (3) years of clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience performing a variety of clerical or administrative support tasks that included using a computer to enter and retrieve information, meeting strict deadlines, and maintaining accuracy when interrupted or distracted by a noisy work setting.
• Experience explaining processes, procedures, or policies.
• Experience responding professionally to customers or clients who are facing challenging life circumstances, stressful situations, or trauma.
• Experience reviewing documents for accuracy and completeness.
• Experience identifying and safeguarding confidential information and materials.

Nice To Haves

• Bilingual English/Spanish proficiency is preferred but not required.

Responsibilities

• Help self-represented litigants navigate complex case issues and complete their legal documents.
• Accept, review, and create court pleadings and new cases.
• Schedule court hearings.
• Provide an overview of court forms and processes.
• Help litigants and attorneys use the court system.
• Provide educational materials and referrals for a variety of legal and other resources available to parents and children.
• Provide support in person, over video, on the telephone, and in writing.
• Serve as the subject matter expert on family law processes for judges, court staff, attorneys, and the public.
• Provide recommendations and feedback on program efficiencies.
• Help implement changes.
• Prepare statistical and informational reports about the Family Law Assistance Program for the Trial Court Administrator, judges, and court staff.
• Spend part of the time cross-training on all aspects of court operations.
• Provide training to others as needed.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays.
• 2 floating holidays.
• 3 personal business days.
• Separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances.
• Flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED