Part Time - Course Materials Student Assistant

Aztec Shops•San Diego, CA

6d•Onsite

About The Position

Under routine supervision, the Course Materials Student Assistant opens and processes departmental mail, processes textbook orders, greets customers, answers telephone calls, and provides general clerical support for the department and offices. Duties may vary by location and additional duties may be assigned based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The position communicates with customers, vendors, publishers, and departmental personnel; processes book orders and mail; researches book titles, editions, pricing, availability, sets, and supplemental materials; and helps coordinate order problems, cancellations, inventories, transfers, and special requests between campuses. It also supports reserve processing, prepares reports and forms, maintains forms inventory and ordering, performs data entry and processing, and assists other departments and special projects. Work is regularly performed in a traditional office setting, with occasional possible exposure to airborne particles and usually low-to-moderate noise. The role requires sedentary physical effort, extensive computer-monitor use, and the ability to sit, move, and lift or carry objects weighing up to 10 pounds. A background check is required after a conditional offer and must be satisfactorily completed before work begins. Aztec Shops states its commitment to an inclusive, respectful culture and equal opportunity, and complies with applicable nondiscrimination laws.

Requirements

High school diploma or GED, plus at least two years of general clerical or assistant experience, or an equivalent combination of education and experience.
Computer literacy and knowledge of Microsoft Office and Google Workspace products.
Ability to use general office machines and a multi-line telephone.
Strong communication, interpersonal, and organizational skills.
Ability to read, write, and understand English and follow verbal and written instructions.
Ability to write correspondence using proper format, punctuation, spelling, and grammar, and communicate effectively through electronic media and in written and verbal forms.
Ability to perform basic arithmetic and possess basic knowledge of general accounting principles.
Common-sense reasoning, ability to multitask and prioritize work, attention to detail, and good analytical and quantitative skills.
Ability to use a computer and a variety of office machines and equipment.
Ability to talk and exchange ideas, hear sounds, and present a professional appearance to the public and internal employees.
Ability to operate computers, copy machines, fax machines, a 10-key calculator, and other general office equipment.
Visual ability for close vision, distance vision, and color vision, including extensive reading and interpreting charts or spreadsheets.
Ability to perform sedentary work and sit, move, lift, or carry objects weighing up to 10 pounds.
Satisfactory completion of a background check after a conditional offer and before beginning work.

Responsibilities

Answer and screen incoming telephone calls and communicate with customers, vendors, and departmental personnel by phone, email, written correspondence, and in person.
Process incoming external and internal mail.
Process new book orders.
Produce, prepare, file, and distribute forms, including purchase orders.
Research adopted book titles for correctness, pending new editions, pricing, and availability.
Research book sets for clarity of components and pricing, and check whether supplements are available for titles.
Communicate with publishers to coordinate, trace, or locate problem orders.
Coordinate cancellation information and notify the appropriate location.
Coordinate inventories, transfers, and special requests between campuses.
Assist with reserve processing.
Gather data and prepare reports.
Maintain inventory and ordering of forms.
Perform data entry and processing functions.
Assist other departments and complete special projects as needed.
Observe safety rules and company policies and comply with applicable laws and regulations.
Perform other duties as assigned.