Courier

CAMC Health System•Morgantown, WV

2d•Onsite

About The Position

The Courier provides delivery and courier services for hospital departments and affiliates. The role transports materials such as radiology films, laboratory specimens, supplies, mail, and bank deposits according to assigned routes, procedures, and timeframes. The Courier uses the Courier Tracking System (Gajema) to scan or document specimens and close out stops as completed. The position requires safe vehicle operation, attention to confidentiality and security, and professional, helpful interactions with patients, visitors, medical staff, coworkers, and customers. The Courier also helps keep the vehicle clean and requests maintenance and state inspections as appropriate. The role is per diem and scheduled for days at Mon Medical Center Main Campus in Morgantown, West Virginia.

Requirements

High school diploma or GED.
Required driver's license.
Frequent lifting and/or carrying of objects weighing up to 50 pounds, with a maximum lift of 100 pounds.
Maintain a safe driving record.

Nice To Haves

Previous delivery or courier experience.
Previous customer service experience.

Responsibilities

Provide courier and delivery services for hospital departments and affiliates.
Maintain a neat, clean, well-groomed, and professional appearance and demonstrate exemplary customer service.
Interact with coworkers, patients, visitors, and medical staff in a professional, friendly, and business-like manner.
Protect the confidentiality and security of applicable patient, employee, and guest information.
Operate motor vehicles safely, wear seat belts, and refrain from smoking while driving.
Handle supplies safely, particularly with respect to lifting and hazards.
Maintain a current driver's license and a safe driving record.
Make bank deposits within established timeframes.
Drop off and pick up materials at pre-assigned locations within established timeframes, following assigned routes and timetables.
Answer customer questions helpfully and refer questions to a supervisor when necessary.
Keep the vehicle clean and request appropriate maintenance and state inspections.
Pick up and deliver mail according to established procedures.
Scan or document all specimens in the Courier Tracking System (Gajema) and close out stops as completed to reflect real-time status.
Respond to phone calls within 5 to 10 minutes.
Adjust the work schedule consistently to meet daily workload demands.
Perform only work-related tasks while on route.
Attend mandatory in-services and staff meetings and participate in self-education.
Maintain required job knowledge, including licensure, credentials, and continuing education.
Complete required competency assessments on time.
Perform other duties as required.