Courier

Pace® Analytical Services•North Royalton, OH

12d

About The Position

The Courier plays a vital role in the safe and timely pickup, transport, and delivery of environmental samples and materials that support laboratory operations. The work helps preserve sample integrity and contributes to accurate data that protects communities and ecosystems. The position also supports staff and management with transport procedures, documentation, vehicle readiness, regulatory compliance, and efforts to improve processes. The stated schedule is Monday through Friday, 5:00 PM to 1:30 AM.

Requirements

High school diploma or equivalent.
Valid driver's license and ability to maintain all required licenses and certifications.
Knowledge of safe driving, customer service, and sample transport principles.
Ability to learn and follow organizational policies, procedures, and transportation protocols.
Comfort using basic computer applications and maintaining accurate documentation.
Strong communication skills with internal teams and external customers.
Ability to work independently and as part of a team.
Good judgment, professionalism, and discretion when interacting with others.
Comfort operating a company vehicle equipped with GPS/telematics tracking and inward- and outward-facing safety cameras; the cameras do not record audio.

Nice To Haves

Experience in a related role is preferred but not required.

Responsibilities

Pick up, transport, and deliver samples, documents, and materials as needed.
Review, complete, and process documents, databases, and related information for sample pickup, transport, and delivery.
Prepare the assigned vehicle for daily operations, including documentation, safety checks, and basic maintenance needs.
Support and assist staff and management with sample transport procedures.
Research issues and recommend solutions to improve processes and resolve customer, staff, or management concerns.
Help ensure compliance with applicable laws, rules, and regulations, seeking guidance or escalating issues as needed.
Offer suggestions and actively participate in team efforts to contribute to team efficiency.
Promote a positive, collaborative, and customer-focused work environment aligned with Pace values.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement savings plan with immediate 100% vesting in the employer match
Life insurance
Disability benefits
Voluntary benefits
Paid holiday, sick, and vacation days
Health savings account (HSA)
Wellness program
Flexible spending accounts
Tuition reimbursement
Employee Assistance program
Parental leave
Optional legal coverage
Identity theft coverage