Courier

PATHADVANTAGE PA•Dallas, TX

11d•Onsite

About The Position

The Courier picks up specimens from client offices and delivers reports and supplies. The role includes checking daily client lockboxes at least once a day when accessible, collecting sharps containers and infectious waste, and ensuring finalized reports and requested supplies are correctly packaged, sorted, and delivered. The Courier maintains accurate records of specimens and supplies, follows turnaround-time standards, and builds positive relationships with clients by communicating their needs, complaints, comments, and suggestions to the Courier Manager. The Courier inspects and maintains the company vehicle, including its cleanliness, fuel, and maintenance needs; reports damage or service needs; follows accident and breakdown protocols; and maintains an acceptable driving record. The role requires careful handling and organization of packages and compliance with laboratory regulatory requirements for transporting specimens, results, supplies, instruments, sharps, infectious waste, and chemicals. The schedule is Monday through Friday, and the job is located in Dallas, Texas.

Requirements

High school diploma or GED.
Valid Texas driver’s license and clean driving history.
Strong customer service and interpersonal skills.
Dependability and reliability.
Familiarity with and ability to adapt to technology.
Ability to follow procedures closely.
Ability to determine efficient routes between multiple points.
Ability to stand and walk frequently; drive and sit for extended periods; bend, twist, squat, and climb stairwells and in and out of vehicles.
Ability to lift and maneuver 0–20 pounds frequently and 21–50 pounds occasionally.
Ability to drive a non-commercial vehicle throughout the shift on various roads and in varying weather conditions.
Ability to carefully handle and organize packages, labeling, and sorted laboratory specimens and test results.

Nice To Haves

Previous experience in transportation.
Previous experience in customer service.

Responsibilities

Inspect the courier vehicle before starting the route, including checking for scratches and properly inflated tires.
Pick up specimens from client offices and deliver reports and supplies.
Check each daily client’s lockbox at least once a day when accessible.
Pick up sharps containers and infectious waste from client offices.
Ensure finalized reports are properly packaged for each stop and correctly delivered.
Distribute all requested supplies to clients correctly.
Maintain accurate records of specimens collected and supplies delivered.
Maintain positive and constructive client relationships; report client needs, complaints, comments, and suggestions to the Courier Manager.
Maintain turnaround-time standards.
Maintain the company vehicle, including cleanliness, fuel, and maintenance; report damage or service needs.
Follow vehicle accident and breakdown protocols.
Maintain an acceptable driving record.
Carefully handle and organize packages and comply with laboratory requirements for transporting specimens, results, supplies, instruments, sharps, infectious waste, and chemicals.