Courier

UK St. Claire•Morehead, KY

About The Position

The Courier transports laboratory specimens, pharmaceuticals, medical records, mail, packages, and other items to appropriate offices, laboratories, and departments under supervision and according to established procedures. The role ensures safe, timely, and accurate delivery while following protocols for biohazardous and time-sensitive materials, including chain of custody and temperature control. The Courier maintains delivery records, communicates with clinical and administrative staff, escalates issues to a supervisor, and follows organizational safety, infection control, and confidentiality protocols, including HIPAA.

Requirements

  • High school diploma or equivalent experience.
  • 2–3 years of experience in a healthcare or clinical setting, or a relevant area.
  • Valid driver's license.
  • All experience must be paid and in the same related field; part-time and PRN experience is prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Responsibilities

  • Travel to delivery sites on foot or by automobile, following assigned routes and schedules and adjusting routes for urgent or STAT deliveries as instructed by a supervisor.
  • Receive, verify, and transport laboratory specimens, blood products, pharmaceuticals, and other medical items, ensuring proper packaging, labeling, and temperature control.
  • Deliver mail, supplies, and packages to physician offices and the mailroom for distribution.
  • Prioritize deliveries according to clinical urgency and communicate with laboratory or clinical staff about specimen pickup and drop-off times.
  • Obtain receipts or signatures for delivered items and maintain accurate delivery records.
  • Document chain of custody for specimens and other sensitive items as required.
  • Service vehicles by checking fluid levels and replenishing fuel.
  • Clean and sanitize vehicles and transport containers according to infection control standards.
  • Communicate delivery schedules and special handling instructions, escalating issues to a supervisor as needed.
  • Immediately report delays, specimen integrity concerns, and safety incidents to supervisors and relevant departments.
  • Follow safety, infection control, and confidentiality protocols, including using personal protective equipment when required.
  • Perform other duties as assigned.
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