Courier (PT)

Certified Group•Green Bay, WI

19d

About The Position

The Courier I safely and efficiently picks up and delivers food and environmental samples between customer locations and laboratory testing facilities. The role supports laboratory operations by preserving sample integrity, meeting delivery timelines, and maintaining required chain-of-custody documentation. The Courier provides professional customer service and follows company policies, regulatory requirements, and safety standards. The position uses a company routing and delivery mobile application to receive assignments, follow routes, log stops, upload documentation and photos, track deliveries, and communicate with dispatch. Candidates must be comfortable using smartphones, navigation tools, and mobile apps in a professional environment. The Courier also performs routine vehicle checks, coordinates with laboratory staff about sample schedules and priorities, completes assigned FDA collections and related photo documentation, and participates in required training and team initiatives.

Requirements

High school diploma or GED.
Current, valid driver’s license issued in the state of operation.
Clean driving record with no DUIs or major moving violations within the past 5 years.
Comfort using mobile technology, navigation systems, and delivery apps.
Demonstrated professionalism, reliability, and strong work ethic.
Customer service, attention to detail, organization, dependability, safety awareness, teamwork, accuracy, and basic technology proficiency.

Nice To Haves

2+ years of professional courier, delivery, or transportation experience.
Basic knowledge of laboratory operations.
Familiarity with laboratory safety procedures.

Responsibilities

Safely operate a company vehicle to transport food and environmental samples between customer locations and laboratory facilities.
Deliver samples on time and in proper condition while maintaining required chain-of-custody documentation.
Use the company’s routing and driving mobile application to receive assignments, follow routes, log stops, upload photos, and communicate with dispatch.
Provide professional and courteous customer service during pick-up and delivery interactions.
Follow company policies and applicable state and federal driving regulations.
Report accidents, incidents, or vehicle issues according to company procedures.
Assist with routine vehicle checks to support safe and reliable operation.
Coordinate with laboratory staff regarding sample schedules and priorities.
Complete assigned FDA collections and required photo documentation for warehouse or freezer samples.
Maintain a clean, safe, and professional work environment.
Participate in team initiatives and support departmental goals.
Complete required training and adhere to company safety standards.