Courier

American Red Cross•San Leandro, CA

About The Position

The Courier drives an American Red Cross vehicle to pick up, deliver, and properly store blood products and other lightweight materials on an assigned route or as needed. The position also performs additional transportation, loading, and shipping and receiving duties in support of ARC Blood Services. Couriers are expected to interact positively and proactively with internal and external customers, show care and compassion, and reliably attend their shifts. The standard schedule is Monday through Friday, 4:00 p.m. to 12:30 a.m. Pay is $22.50 per hour, plus shift differential.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and clean DMV record.
  • Good customer service skills.
  • Ability to drive for long periods of time.
  • Ability to meet operational needs that may be sudden and unpredictable.
  • Physical ability to frequently lift or move objects weighing 10–50 pounds unassisted and push carts weighing up to 100 pounds on flat flooring or ramps.
  • Ability to perform the stated physical activities, including prolonged standing, walking, reaching, handling, stooping, kneeling, or crouching, and occasional sitting, climbing, or balancing.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust and focus.
  • Ability to withstand temperatures in a typical blood banking environment, including refrigerators and freezers; the position may require climbing step ladders.

Nice To Haves

  • Previous experience with a messenger service or trucking company.

Responsibilities

  • Operate a vehicle safely and within traffic laws to deliver blood products and materials.
  • Verify orders, load vehicles, and maintain route supply inventory to help ensure prompt deliveries.
  • Document temporary storage and transportation of blood, blood products, and materials in accordance with internal and external regulatory requirements.
  • Provide customer service by giving basic information and interacting positively and proactively with employees.
  • Keep the vehicle clean and check fluid and gas levels to maintain excellent vehicle condition.
  • Provide shipping and receiving support as directed.
  • Perform additional transportation or loading duties to support ARC Blood Services.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays, comprising six core holidays and five floating holidays.
  • 401(k) with up to 6% match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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