Courier

American Red Cross • San Leandro, CA

11d

About The Position

The Courier drives an American Red Cross vehicle to pick up, deliver, and properly store blood products and other lightweight materials along an assigned route or as needed. The role also performs additional transport, loading, and shipping and receiving duties to support ARC Blood Services. Couriers are expected to show up for every shift, give their full effort, and interact positively and proactively with internal and external customers, demonstrating care and compassion. The standard schedule is Monday through Friday, 4:00 p.m. to 12:30 a.m. Pay is $22.50 per hour plus shift differential.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and clean DMV record.
• Good customer service skills.
• Ability to drive for long periods.
• Regular use of hands and arms, and ability to talk or hear; frequently lift or move objects weighing 10–50 pounds unassisted; frequently push carts weighing up to 100 pounds on flat flooring or ramps; and frequently stand, walk, stoop, kneel, or crouch.
• Ability to occasionally sit, climb, or balance, and potentially climb step ladders.
• Specific vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to withstand temperatures in a typical blood banking environment, including refrigerators and freezers.
• Operational flexibility to meet sudden and unpredictable needs.

Nice To Haves

• Previous experience with a messenger service or trucking company.

Responsibilities

• Operate a vehicle safely and within traffic laws to deliver blood products and materials.
• Verify orders, load vehicles, and maintain route supply inventory to support prompt deliveries.
• Document temporary storage and transportation of blood, blood products, and materials as required by regulatory requirements.
• Provide customer service and interact positively and proactively with employees and other customers.
• Keep the vehicle clean and check fluid and gas levels to maintain its condition.
• Provide shipping and receiving support as directed.
• Perform additional transport and loading duties to support ARC Blood Services.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days a year, based on type of job and tenure.
• 11 paid holidays, including six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED