Courier (PT)

Certified Group•Green Bay, WI

20d

About The Position

The Courier I safely, efficiently, and promptly picks up and delivers food and environmental samples between customer locations and laboratory testing facilities. The role helps maintain sample integrity and supports laboratory operations while providing professional customer service and complying with company policies, regulatory requirements, and safety standards. The position uses a company routing and delivery mobile application to receive routes, track deliveries, upload documentation, and communicate with dispatch. Candidates should be comfortable using smartphones, navigation tools, and mobile apps in a professional environment.

Requirements

High school diploma or GED.
Current, valid driver’s license issued in the state of operation.
Clean driving record, with no DUIs or major moving violations within the past five years.
Comfort using mobile technology, navigation systems, and delivery apps.
Demonstrated professionalism, reliability, and strong work ethic.
Customer service, attention to detail, organization, reliability and dependability, safety awareness, teamwork, and accuracy.
Basic technology proficiency, including mobile apps, GPS navigation, and digital documentation.

Nice To Haves

Two or more years of professional courier, delivery, or transportation experience.
Basic knowledge of laboratory operations.
Familiarity with laboratory safety procedures.

Responsibilities

Safely operate a company vehicle to transport food and environmental samples between customer locations and laboratory facilities.
Deliver samples on time and in proper condition while maintaining required chain-of-custody documentation.
Use the company routing and driving mobile application to receive assignments, follow routes, log stops, upload photos, and communicate with dispatch.
Provide professional and courteous customer service during pickups and deliveries.
Follow company policies and applicable state and federal driving regulations.
Report accidents, incidents, and vehicle issues according to company procedures.
Assist with routine vehicle checks to support safe and reliable operation.
Coordinate sample schedules and priorities with laboratory staff.
Complete assigned FDA collections and required photo documentation for warehouse or freezer samples.
Maintain a clean, safe, and professional work environment.
Participate in team initiatives and support departmental goals.
Complete required training and adhere to company safety standards.