County Caseworker 2 (Local Government) (Part-Time) - Lehigh County MH/ID (Multiple Vacancies)

Commonwealth of Pennsylvania • Lehigh County, PA

9d • Onsite

About The Position

The County Caseworker 2 position with the Lehigh County Office of Crisis Intervention gives you the chance to support people during challenging moments. You will be part of a team that helps individuals find calm, direction, and resources when they need them most. This role allows you to grow your skills while providing essential care to your community. If you want to make a real difference each day, this opportunity is a strong match for you. This highly responsible role in the combined Information & Referral and Crisis Intervention Unit supports individuals who need information, referrals, or crisis intervention, often during stressful or urgent situations. You will gather details, respond to requests, and help people access appropriate services across many programs.

Requirements

• Six months of experience as a County Caseworker 1; or Successful completion of the County Social Casework Intern program; or A bachelor's degree with a social welfare major; or A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social service agency; or Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
• Applicants will be considered to have met the educational requirements once they are within two months of graduating with a qualifying degree/credits.
• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.
• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Responsibilities

• Assist individuals who contact the crisis line or seek help through phone, walk-in, or outreach services
• Evaluate requests for mental health or DHS services and identify the most appropriate next steps
• Recognize signs of danger and use de-escalation skills or law enforcement support when needed
• Accompany individuals and families to needed services and ensure access to appropriate resources
• Accurately document contacts, referrals, and assessments in required systems
• Work respectfully with clients, families, police, hospitals, and DHS offices to support effective service delivery

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level