About The Position

As a County Caseworker 2 with the Lehigh County Office of Crisis Intervention, you will have the chance to make a real impact every day. This role places you at the heart of urgent mental health support, where your steady presence can help guide someone through a difficult moment. You will join a dedicated team that works with partners across the community to bring calm and clarity to challenging situations. If you want a meaningful job that brings purpose to each day, this role is a strong fit for you. This position supports individuals who are experiencing mental health emergencies by gathering information, coordinating services, and responding to crises in the community. The role requires steady judgment, strong communication skills, and the ability to collaborate with partners across many settings.

Requirements

  • Six months of experience as a County Caseworker 1; or Successful completion of the County Social Casework Intern program; or A bachelor's degree with a social welfare major; or A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social service agency; or Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
  • Applicants will be considered to have met the educational requirements once they are within two months of graduating with a qualifying degree/credits.
  • PA residency requirement is currently waived for this title.
  • You must be able to perform essential job functions.
  • You must pass a background investigation.
  • This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Responsibilities

  • Gather information to understand mental health needs and determine appropriate response steps
  • Work with hospitals, police, and service agencies to connect individuals to needed supports
  • Recognize risk factors in crisis situations and involve law enforcement when necessary
  • Record case details, assessments, and service actions clearly and accurately
  • Guide individuals and families through procedures for voluntary or involuntary mental health evaluation
  • Interact respectfully with clients, families, and community partners to support effective service delivery
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