Counter Worker | Part-Time | McCormick Place Convention Center

Oak View Group•Chicago, IL

1d•Onsite

About The Position

The Counter Worker is responsible for providing fast, efficient, and friendly service at all times while keeping within the theme of our concepts. A counter server must have full working knowledge of all menu items being served in their assigned area. The counter server needs to be able to communicate with the cooks and other counters or leads to quickly and efficiently process a guest’s order. This role pays an hourly rate of $29.27 - $29.47 (per CBA). Benefits as per the union agreement. This position will remain open until October 23, 2026.

Requirements

Must be flexible with scheduling, have a sense of urgency, develop rapport with customers, multi-task, and be sharp with a professional personality.
Lifts and transports heavy service trays.
Ability to stand in one location for the entire shift.
Frequently reaches, lifts, stoops, bends, and cleans to maintain the service area.
High School Diploma or equivalent. (i.e., GED)
Some experience working within a restaurant location

Responsibilities

Understand and effectively communicate OVG concepts and our philosophies and be able to relate them to our guests.
Have your area set up and ready to go prior to the starting times.
Make sure all equipment is turned on and achieving proper temperatures.
All customers, both internal and external, should be greeted with a warm, courteous manner and with a smile.
Keep work areas clean, neat, dry, and organized at all times.
Always act and speak in a professional manner.
Be able to work in any location.
Ensure that hot food is hot, and cold food is cold.
Use proper utensils and equipment when preparing menu items.
Maintain proper cleaning and sanitation standards.
Always thank the guest.
Accepting tips is expressly prohibited, and as a result, tip money should never be accepted.
Personal belongings such as, but not limited to, a purse, wallet, change purse, calculator, and/or gym bag may not be brought to the workstation. The only exception is a transparent purse issued by the linen room.
At the end of the shift, ensure that the area is clean and prepared for the next shift.