Banquet Server | Part-Time | Sevierville Convention Center

Oak View Group•Sevierville, TN

9h•Onsite

About The Position

The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. The Banquet Server is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes, and refilling their beverages as needed. This role will pay an hourly rate of $17.00 to $18.00

Requirements

High school diploma or equivalent GED strongly preferred. Equivalent experience may be substituted.
Minimum of one (1) year of work experience in events, banquets, or restaurants preferred.
Knowledge and/or experience as a Banquet Server, or Banquet Waiter.
Must be able to lift, push, pull, or carry heavy objects often.
Ability to carry at least 8 entrees per tray.
Ability to work a flexible schedule, including nights, weekends, and select holidays.
Knowledge of basic arithmetic (addition, subtraction, multiplication, and division).
Must be punctual with consistent attendance.
Must be able to respond to simple complaints or inquiries from customers.

Responsibilities

Assist with the complete setup and breakdown of the banquet area.
Relay food and beverage orders.
Maintain a high level of cleanliness and awareness of sanitary practices.
Anticipate guests’ needs and exceed customer service expectations.
Maintain composure in a fast-paced environment.
Relay important information about orders, allergies, and special requests to the appropriate person.
Respond urgently and appropriately to any concerns.
Present in professional appearance and mannerisms.