About The Position

Alro Steel is hiring a 1st Shift Counter Salesperson/Material Handler for its Metals Outlet team in Rochester, New York. The role combines customer service and material handling in a team-oriented environment focused on providing excellent service. The company provides extensive upfront training and ongoing mentoring; no prior experience is necessary. The position involves answering and making phone calls, helping walk-in customers, and preparing quotes in response to email and phone inquiries. Material handlers work together to fill and prepare customer orders for shipment, using forklifts and metal saws while working safely and efficiently.

Requirements

  • Commitment to safety and safe work habits.
  • Willingness to learn and desire to work as part of a team.
  • Comfort answering and making calls and assisting walk-in customers.
  • Computer and keyboard skills.
  • Excellent attendance.
  • Ability to fulfill orders accurately.

Nice To Haves

  • Previous experience in a machine shop or metal distribution.
  • Light machine operation experience.

Responsibilities

  • Answer and make customer phone calls.
  • Assist walk-in customers.
  • Provide quotes in response to email and phone inquiries.
  • Work with other material handlers to fill and prepare material orders for shipment.
  • Operate forklifts and metal saws in a safe and efficient manner.

Benefits

  • Competitive compensation paid weekly; salary up to $19 an hour.
  • Low-cost 90/10 healthcare benefits after 30 days of employment, including medical, dental, vision, and prescription coverage; a no-cost medical option is available.
  • Life insurance.
  • Retirement savings plan.
  • Flexible spending accounts.
  • Paid parental leave.
  • Bereavement benefits.
  • Disability insurance.
  • Paid vacation and holidays.
  • Extensive upfront training and ongoing mentoring.
  • Opportunities to grow and advance.
  • Tuition reimbursement.
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