Counter Sales, Heavy Duty

Genuine Parts Company•Louisville, KY

About The Position

Counter Sales employees at Traction stores greet and assist customers, provide technical advice, and promote current sales promotions. They help customers with Heavy-Duty transportation and specialty aftermarket parts, provide sales support, and complete related store duties.

Requirements

  • Must be at least 18 years of age.
  • Exceptional customer service and written and verbal communication skills.
  • A positive attitude and strong personal drive.
  • Willingness and ability to learn in a fast-paced retail sales environment.
  • Availability to work weekends.
  • Valid driver's license.

Nice To Haves

  • Prior Heavy-Duty parts background or knowledge.

Responsibilities

  • Assist customers with parts questions and needs in person or by telephone.
  • Operate a cash register, computer, and paper cataloging systems; process daily paperwork and forms.
  • Explain product features, benefits, and warranty policies to customers.
  • Communicate current sales promotions to customers.
  • Maintain a positive, helpful attitude and professional conduct and appearance.
  • Demonstrate product and application knowledge, provide technical advice, troubleshoot, and help solve customer problems.
  • Provide sales support and process customer stock orders.
  • Assist the outside salesperson as needed.
  • Perform other associated tasks assigned by management.
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