Counter Sales Warehouse Associate

Watsco•Pompano Beach, FL

About The Position

The Counter Sales Warehouse Associate is responsible for the sales counter and day-to-day warehouse upkeep. The role includes picking and verifying orders, loading and unloading products, and controlling inventory using warehouse equipment and technology. Its goal is to provide strong customer service and procure, process, and dispatch products to customers.

Requirements

At least 1 year of experience in a Counter Sales role; HVAC industry experience is preferred.
Proven success in sales and providing excellent customer service.
Strong interpersonal skills, including sales, problem-solving, and customer service.
Ability to work independently and meet assigned goals and objectives within designated time frames.
Ability to multitask and work in a fast-paced environment.
Willingness to learn and grow with the company.
Knowledge of Microsoft Office products.
Proven commitment to customer service and a safe work environment.

Nice To Haves

Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
Experience in a wholesale HVAC equipment supply house.
Bachelor’s or associate degree.
Six months of warehouse experience, including forklift operation.
Bilingual Spanish skills.

Responsibilities

Interact with internal and outside salespeople, vendors, and contractors.
Merchandise the showroom and restock products.
Help resolve customer relations problems involving dealers and end users.
Complete customer sales orders and seek opportunities to upsell associated items.
Load and unload products daily.
Receive, inspect, and stock merchandise; verify received items against orders for accuracy.
Pick and verify customer orders and prepare orders for shipment as needed.
Assist with physical inventory and inventory control.
Use and maintain the OF device appropriately.
Provide excellent customer service to external customers.
Keep grounds and warehouse areas neat, orderly, and safe for employees and customer traffic.
Follow safety requirements relevant to regular job duties and wear appropriate PPE.
Perform other duties as assigned.