Counter Sales Warehouse Associate

Watsco • Port St Lucie, FL

2d

About The Position

The Counter Sales Warehouse Associate is responsible for the sales counter and day-to-day warehouse upkeep. The role supports customers by procuring, processing, and dispatching products, and includes picking and verifying orders, loading and unloading products, and controlling inventory using warehouse equipment and technology. The position also supports showroom merchandising, customer relations, and a neat, orderly, and safe warehouse and grounds.

Requirements

• At least 1 year of experience in a Counter Sales role; HVAC industry experience is preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills, including sales, problem-solving, and customer service.
• Ability to work independently while meeting assigned goals and objectives within designated time frames.
• Ability to multitask and work in a fast-paced environment.
• Willingness to learn and grow with the company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Nice To Haves

• Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house.
• Bachelor’s or associate degree.
• Six months of warehouse experience, including forklift operation.
• Bilingual Spanish skills.

Responsibilities

• Interact with internal and outside salespeople, vendors, and contractors.
• Merchandise the showroom and restock products.
• Assist in resolving customer relations problems with dealers and end users.
• Complete customer sales orders and make efforts to upsell associated items.
• Load and unload products daily.
• Receive, inspect, and stock merchandise; verify received items against orders for accuracy.
• Pick and verify customer orders and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Use and maintain the OF device appropriately.
• Provide excellent customer service to external customers.
• Keep grounds and warehouse neat, orderly, and safe for employees and customer traffic.
• Follow safety requirements relevant to regular job duties and wear appropriate PPE.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed