Counter Sales Warehouse Associate

Watsco • New Port Richey, FL

10d

About The Position

The Counter Sales Warehouse Associate supports the sales counter and day-to-day warehouse operations. The role involves providing strong customer service and procuring, processing, and dispatching products to customers. Warehouse work includes order picking and verification, loading and unloading products, receiving and stocking merchandise, inventory control, and maintaining a neat, orderly, and safe warehouse and grounds. The position uses warehouse equipment and technology and may require occasional extra hours and Saturday work.

Requirements

• At least 1 year of experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills, including sales, problem-solving, and customer service.
• Ability to work independently while meeting assigned goals and objectives within designated time frames.
• Ability to multitask and work in a fast-paced environment.
• Willingness to learn and grow with the company.
• Knowledge of Microsoft Office products.
• Commitment to customer service and a safe work environment.

Nice To Haves

• Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house.
• Bachelor’s or associate degree.
• Six months of warehouse experience, including forklift operation.
• Bilingual Spanish skills.

Responsibilities

• Interact with internal and outside salespeople, vendors, and contractors.
• Maintain showroom merchandising and restock products.
• Assist with resolving customer relations problems involving dealers and end users.
• Complete customer sales orders and seek to upsell associated items.
• Load and unload products daily.
• Receive, inspect, and stock merchandise; verify that received items match orders.
• Pick and verify customer orders and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Use and maintain the OF device appropriately.
• Provide excellent customer service to external customers.
• Keep grounds and warehouse neat, orderly, and safe for employees and customer traffic.
• Follow safety requirements relevant to regular job duties and wear appropriate PPE.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed