Counter Sales Warehouse Associate

Gemaire Distributors•Pompano Beach, FL

About The Position

The Counter Sales Warehouse Associate is responsible for the sales counter and day-to-day warehouse upkeep, including picking and verifying orders, loading and unloading products, and inventory control using warehouse equipment and technology. The role’s goal is to provide strong customer service and procure, process, and dispatch products to customers. The position involves working with internal and outside salespeople, vendors, contractors, dealers, and end users, as well as maintaining a neat, orderly, and safe showroom and warehouse.

Requirements

  • At least 1 year of experience in a counter sales role; HVAC industry experience preferred.
  • Demonstrated success in sales and excellent customer service.
  • Strong interpersonal skills, including sales, problem-solving, and customer service.
  • Ability to work independently while meeting assigned goals and objectives within designated time frames.
  • Ability to multitask in a fast-paced environment.
  • Willingness to learn and grow with the company.
  • Knowledge of Microsoft Office products.
  • Demonstrated commitment to customer service and a safe work environment.

Nice To Haves

  • Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
  • Experience in a wholesale HVAC equipment supply house.
  • Bachelor’s or associate degree.
  • Six months of warehouse experience, including forklift operation.
  • Bilingual Spanish skills.

Responsibilities

  • Interact with internal and outside salespeople, vendors, and contractors.
  • Maintain showroom merchandising and restock products.
  • Assist in resolving customer relations problems with dealers and end users.
  • Complete customer sales orders and seek to upsell associated items.
  • Load and unload products daily.
  • Receive, inspect, and stock merchandise; verify received items against orders for accuracy.
  • Pick and verify customer orders and prepare orders for shipment as needed.
  • Assist with physical inventory and inventory control.
  • Use and maintain the OF device appropriately.
  • Provide excellent customer service to external customers.
  • Keep the grounds and warehouse neat, orderly, and safe for employees and customer traffic.
  • Follow safety requirements relevant to regular job duties and wear appropriate PPE.
  • Perform other duties as assigned.
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