Plumbing Supply - Counter Associate
About The Position
We are seeking a full-time Counter Sales Associate for our Colorado Springs location. Qualified candidates will have plumbing knowledge, and/or experience as a plumber. This position uses their product knowledge on plumbing and heating products to ensure that customers (both contractors and homeowners) have everything they need for the job. This is a fast-paced role where you will discuss customer needs, take orders, and retrieve parts for customers. We are seeking a dedicated individual who is passionate about working as a team to provide excellent customer service. Culture fit is extremely important to us. Here are some things that make you a good fit for Rampart: You are motivated by and believe in serving others; you put yourself in our customer’s place to understand their needs, challenges, and better ways to serve them. You are a team player; willing to go above and beyond to help fellow employees. You believe that people (both customers and employees) are the foundation of our business. The way we treat people is integral to our success. You want to work for a company who prioritizes giving back to the community. Cregger Company dba Rampart Supply is a service, quality, and employee-oriented organization that is in the plumbing and heating wholesale business. We promote a safe and drug free workplace. Are you looking for a challenging career with a team that truly cares about its customers, employees, and community? Come and be a part of a family-owned business that has been around for more than 50 years where you’re more than just a number.
Requirements
- High School diploma or equivalent
- Product knowledge
- Customer service skills
- Plumbing knowledge, and/or experience as a plumber.
Responsibilities
- Promptly and professionally process counter orders by: Providing product knowledge and technical advice on the appropriate application of products and solutions
- Writing orders then prepare order for customer by picking and shipping product
- Collect payment by either charging the customer’s account or directing customer to cashier
- Coordinating product delivery if requested by customer
- Operate in accordance with Rampart’s established systems, policies and procedures
- Ensure a safe and clean work environment by ensuring compliance with Rampart’s safety program and instilling a culture of safety awareness through modeling and education
- Troubleshoot issues and communicate discrepancies to inventory control
- Courteously handle customer returns
- Provide charge account setup documentation to customers
- Maintain currency on product and technical knowledge as well as current construction trends
- Additional duties as assigned by Supervisor
Benefits
- Competitive pay and comprehensive benefits package, including Medical, Dental, and Vision benefits to full-time employees
- Options for different medical plans to fit various needs, including a premium plan and a low-cost high deductible plan with HSA
- 401k with company match
- Discretionary profit sharing
- Company paid long-term disability plan and company-paid life insurance
- Paid Time Off
- company awards
- wellness program that includes a gym reimbursement
- Uniform reimbursements for Warehouse and Driver positions, and a clothing allowance for exclusive, Rampart-branded clothing each year
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
