Counter Sales Associate

White Cap • Omaha, NE

1d

About The Position

White Cap is hiring a Counter Sales Associate to serve walk-in, phone, and will-call customers. The role involves providing customer service, processing orders and quotes, sharing product information and technical advice, and identifying opportunities to recommend related products and promotions. The associate may also pull orders and perform other duties as assigned.

Nice To Haves

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Provide exceptional customer service to walk-in, phone, and will-call customers.
• Process orders, quote prices, enter orders into the system, and provide order information to customers.
• Pull orders as required.
• Communicate product features, benefits, and warranty policy information to customers.
• Demonstrate product knowledge and explain product applications, provide technical advice, troubleshoot, and help resolve customer problems.
• Upsell by identifying related products and add-on extensions and informing customers of product promotions.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Tuition reimbursement.
• Paid maternity and parental leave.
• Sick time and vacation time.
• Generous time off package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed