Counter Parts Specialist (Heavy Duty)
The Service Company•Greenville, OH
•Onsite
About The Position
The Service Company is looking for an experienced Inside Parts Sales Representative to be in the center of our parts operation. In fleet maintenance, customer uptime is everything. We need a pro who can source the right truck and trailer parts quickly, handle high-dollar quotes, and keep our key accounts rolling.
Requirements
- Prior experience in customer-facing retail, specifically in the heavy-duty truck or automotive industry.
- Knowledge of parts diagrams, cross-references, and vendor catalogs.
- Strong organizational skills to manage open tickets and follow up on backordered parts.
- Effective communication skills for interacting with fleet managers, sales representatives, and technicians.
- Ability to handle the physical demands of a dynamic shop environment, including sitting, standing, bending, lifting up to 50 lbs, and working in an environment with shop noise and varying temperatures.
- High school diploma or equivalent.
Responsibilities
- Handling walk-in and phone orders with precision.
- Accurately looking up, quoting, ordering, and receiving truck and trailer parts for both retail customers and our own shop.
- Taking the lead on complex, high-dollar projects like engine overhaul kits, electronics, and wet kits.
- Scheduling deliveries to ensure on-time fulfillment.
- Keeping the parts counter clean by actively tracking pending orders and open tickets.
Benefits
- Paid Vacation
- Holiday Pay
- IRA retirement plan with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
