Inside Sales (Heavy Duty Parts)

Fort Garry Industries LTD.•Regina, SK

2d•Onsite

About The Position

Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider. With over 100 years of service, FGI is expanding and seeking talented and motivated individuals to join their team. Joining FGI means being part of a forward-thinking team shaping the future of the transportation industry. The Regina branch has an exciting opportunity for a Counter Sales Representative to join their team. This is a customer-forward role that serves customers in person and on the phone, helping them select and purchase heavy-duty parts and equipment. The role involves working with branch team members to deliver a high-quality customer experience that exceeds customer expectations.

Requirements

7+ years of experience selling heavy-duty parts sales, or a similar industry (Agriculture, Equipment, Trailers) preferred
High school diploma or other equivalency certificate
Able to lift parts upwards of 50 -75 lbs.
Able to use ladders at varying heights
Frequently walk in a large warehouse
Proficient with Microsoft Office and other standard office equipment
Excellent customer service skills
Strong communication skills, including both written and verbal
Team-oriented, adaptable, with a commitment to safety excellence

Nice To Haves

Candidates of any experience level are encouraged to apply
Completion of a parts technician trades program is preferred but not required
Proficiency with multiple languages (Hindi, Punjabi or Urdu) is preferred but not required

Responsibilities

Provide product knowledge expertise in selling aftermarket heavy-duty parts to customers and build long-lasting customer relationships
Optimize each transaction by advising on products, product applications, returns, warranty claims, and special orders to meet all customer needs
Answer customer questions about products, prices, availability, product catalogues, and features
Assist with cash and/or national accounts
Follow company procedures for sales pricing, processing approved credits, invoicing, and freight billing for customers and/or product defects
Complete online training as needed and champion brand lines or products
May be assigned special projects
May deliver parts to customers with a company vehicle
May operate a forklift within the branch
Other duties as assigned