Counter/Inside Sales Associate (Flooring Distributor)

Fishman Flooring SolutionsRichmond, VA
Onsite

About The Position

Fishman Flooring Solutions is seeking a Counter/Inside Sales Associate for their Richmond, Virginia branch. This role emphasizes safety and customer service within a 100% employee-owned company. The inside sales team is crucial to the business's success, operating in a supportive environment that values teamwork, accountability, and continuous improvement.

Requirements

  • One to three (1-3) years of customer service or inside sales experience.
  • Ability to load and unload materials on/off delivery trucks.
  • Ability to assist in the warehouse as needed.
  • Ability to receive and enter orders, resolve challenges, track orders and shipment status, process returns.
  • Ability to maintain a clean and organized stock showroom and counter area.
  • Ability to pick and stage customer orders.

Nice To Haves

  • Experience in the flooring industry is helpful.
  • Bi-lingual candidates encouraged to apply.

Responsibilities

  • Provide assistance to walk-in and telephone customers with sales and product questions.
  • Load and unload materials on/off delivery trucks.
  • Assist in the warehouse as needed.
  • Receive and enter orders.
  • Resolve challenges.
  • Track orders and shipment status.
  • Process returns.
  • Maintain a clean and organized stock showroom and counter area.
  • Pick and stage customer orders.

Benefits

  • health, dental, and vision insurance
  • paid time off
  • paid holidays
  • profit-sharing bonus plan
  • retirement/401k
  • Employee Stock Ownership Plan
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