Counter/Inside Sales Associate

REXEL•Cambridge, ON

9d•Onsite

About The Position

As a Counter/Inside Sales Associate based in Cambridge your essential duties will be to: Directly service customers via phone & email on a daily basis. Process orders, inquiries & quotations every day. Consistently achieve a high level of customer service. Confirm stock availability and suggest alternatives as required. Make follow-up calls to customers on all quotations. Make at least four (4) outbound calls per day to various customers to solicit additional business. Assist customers with any inquiries regarding e-commerce.

Requirements

A minimum of two years of inside sales or customer service experience.
Proven ability to communicate effectively and build customer relationships.
Strong multitasking and time management skills.
Be computer literate.
Product knowledge of the electrical business is a must.
Team Player.

Nice To Haves

AS400 experience would be an asset.
Electrical apprenticeship experience is considered an advantage.
Experience in the electrical industry preferred.

Responsibilities

Directly service customers via phone & email on a daily basis.
Process orders, inquiries & quotations every day.
Consistently achieve a high level of customer service.
Confirm stock availability and suggest alternatives as required.
Make follow-up calls to customers on all quotations.
Make at least four (4) outbound calls per day to various customers to solicit additional business.
Assist customers with any inquiries regarding e-commerce.