Counter Attendant - Eataly - Park MGM

MGM Resorts International

3d • Onsite

About The Position

As a Counter Attendant at Eataly in Park MGM, you’ll be part of a vibrant Italian marketplace where guests can explore authentic cuisine, fresh ingredients, and beloved regional specialties. With your welcoming smile and attentive service, you’ll help guests navigate the Eataly experience, answer questions, and ensure every interaction feels warm and memorable. By anticipating needs and creating genuine connections, you’ll deliver WOW moments that capture the spirit of Italian hospitality and keep guests coming back for more.

Requirements

• Work varied shifts, to include weekends and holidays required
• Must be 21 years of age or older
• 2+ years of prior relevant experience as a food handler in a similar high-volume, quick service environment preferred

Responsibilities

• Knowledgeable of selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu.
• Take and place orders, serve, and garnish food and drinks efficiently and accurately in the work area as applicable.
• Collect money, while following all proper cash handling and comp procedures.
• Maintain cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests.
• Pack and complete order as per guests’ preference with necessary condiments.
• Perform opening and closing duties based on shift assignment.
• Unload warehouse orders and stock the orders in designated storage maintaining organization, stock and replenish supplies and machines as needed.
• Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or security of all unusual events, circumstances, missing items, or alleged theft.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed