Assistant Manager - Eataly - Park MGM
About The Position
As an Assistant Manager at Eataly in Park MGM, you’ll help lead daily operations across a collection of quick-service concepts, including Gelato, Crepes, Cannolis, Coffee, Pastries, and the Retail Marketplace. In this fast-paced environment, you’ll support and develop team members, ensure efficient operations, and deliver the warm, authentic hospitality that defines the Eataly experience. Through hands-on leadership, attention to detail, and a passion for guest service, you’ll help create memorable moments as guests explore Italy’s favorite treats, beverages, and specialty products—all while driving operational excellence and fostering a culture of teamwork and hospitality.
Requirements
- Must be 21 years of age or older
- Work varied shifts, to include weekends and holidays required
- High School Diploma, GED or equivalent required
- 2+ Years of prior relevant experience required
Nice To Haves
- Previous experience in a Quick Service restaurant or similar dining environment preferred
- Previous experience managing employees under a collective bargaining agreement preferred
Responsibilities
- Make daily floor plans per shift to ensure proper rotation and coverage of stations
- Supervise floor service in dining rooms during hours of operation
- Perform employee evaluations and manage issues related to attendance records
- Maintain communication with the Chef on all food service and menu issues
- Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees
- Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments
- Keep inventory form and stocking area updated
- Inspect food coming from support departments to assure freshness and quality
- Maintain direct communication with guests for special requests and large party reservations
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
