Learning & Development Partner - Park MGM

MGM Resorts International • Las Vegas, NV

1d • Onsite

About The Position

The Learning & Development Partner is responsible for facilitating, implementing, and evaluating offerings focused on property leader development across all operational areas. This role involves consulting with property HR, Guest Experience, and operations leaders to provide tailored leader development solutions. A key aspect of this position is ensuring that the mission of Diversity and Inclusion is integrated into MGM Resorts International's training and culture, while also delivering excellent service to internal guests. All duties must be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as departmental and MGM Resorts policies, practices, and procedures.

Requirements

• 1+ Years of prior relevant adult learning/training/facilitation experience required
• Strong facilitation and public speaking skills—comfortable engaging diverse audiences from line-level to executives preferred
• Familiarity with adult learning principles and learning technologies (e.g., LMS, dashboards, reporting) preferred
• Excellent interpersonal, planning, and time management skills preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) preferred

Responsibilities

• Manage the implementation of new hire orientations and enterprise-wide learning initiatives.
• Partner with HR, Guest Experience, and internal division leaders to assess leadership development needs based on guest feedback and department productivity reporting.
• Leverage a world-class technology platform for learning delivery and measurement to enable capability development programs and dashboards for leaders to measure team member capabilities, compliance, and skills gaps.
• Track statistics, metrics, and ROI, and create additional learning and performance metrics as required to qualify expense ratio to initiatives.
• Produce, compile, and evaluate pre- and post-course data for measurement of learning quality, participation, satisfaction, performance, and business impact.
• Partner and consult with operational experts and corporate entities to conduct needs/root cause/gap analyses, then design and deliver appropriate learning and custom-designed solutions.
• Design and generate data reporting, information, and documentation in the learning management system.
• Engage in self-directed work, create and maintain timetables for projects, manage deadlines and resources, and work with a wide degree of creativity and latitude with minimal supervision.
• Manage training center operations for classroom set-up and break down, material preparation, scheduling, inventory ordering, and resource allocation.
• Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs.
• Advise employees on professional development opportunities, such as courses offered on educational assistance programs and career advancement programs.

Benefits

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed