FOH - Counter Attendant
About The Position
SA Hospitality Group is an Italian hospitality company founded by Gherardo Guarducci and Dimitri Pauli. Since 2003, it has grown to include the Sant Ambroeus, Casa Lever, and Felice brands, with restaurant locations in New York, Florida, Colorado, and Italy. The Counter Attendant/Barista handles the counter, greets guests, and provides requested items. The role includes answering questions about products, packing purchases, maintaining and restocking the display, processing checks and cash drawers, and keeping the counter clean and organized according to Health Department standards. The attendant also follows closing procedures, dates food items, prepares packaging materials, and promptly reports equipment or other problems to management. SA Hospitality Group is an equal opportunity employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act. Hired employees must provide satisfactory proof of employment authorization and identity to complete Form I-9 within 72 hours of commencing work.
Requirements
- Ability to work as part of a team and maintain personal cleanliness.
- Ability to communicate and understand directions in English for workplace safety, and to understand, respond to, and engage with coworkers, managers, and guests in English.
- Time-management skills and ability to work under pressure in a high-volume environment.
- Active listening and learning skills.
- Reading and speaking comprehension skills.
- Discipline to follow established standards.
- Ability to lift up to 50 pounds.
Nice To Haves
- Very basic food handling, preparation, and cleaning skills.
Responsibilities
- Greet guests approaching the counter displays and entering the café.
- Answer guest questions about products and displayed items.
- Pack and provide guests with requested items.
- Ensure all items are correctly rung in on checks.
- Maintain correct pars of items in the display.
- Maintain the appearance of the counter and display throughout operating hours.
- Complete the closing counter checklist before departure.
- Perform the cash drawer checkout after each shift and request management assistance if needed.
- Maintain counter organization and cleanliness in accordance with Health Department standards.
- Requisition needed food items, keep the counter stocked, and restock it at the end of the shift.
- Prepare packing products for wrapping items and food products.
- Communicate problems, such as lighting or cooling-unit issues, to management immediately.
- Mark food items with dates at the end of the shift.
- Clean the counter at the end of the shift.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
